Title: Step 3 failed and chrome error
Last modified: October 6, 2020

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# Step 3 failed and chrome error

 *  Resolved [Gplugins](https://wordpress.org/support/users/neocraft/)
 * (@neocraft)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/step-3-failed-and-chrome-error/)
 * Hello, thanks for your plugin…
 * I’ve successfully created the certificate but step 3 don’t work (test on 5 websites).
   
   Morevover sometimes chrome block access saying SSL certificate error.
 * SSL is valid on cpanel, but the SSL Zen plugin unable to detect the Site SSL.
 * “Failed to detect a valid SSL certificate. Your website can take a few minutes
   to recognize the SSL certificate. Please try again after some time. If it still
   fails, you have not installed the SSL certificate properly. Click here to report
   an issue.”
 * What is this issue ?
 * PS: i precise that i’m not newbie on website…
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstep-3-failed-and-chrome-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/)
 * (@sslzen)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/step-3-failed-and-chrome-error/#post-13501686)
 * [@neocraft](https://wordpress.org/support/users/neocraft/) Your website shows
   you generated an SSL cert on 5th of October. Do you still need help with anything?
 *  Thread Starter [Gplugins](https://wordpress.org/support/users/neocraft/)
 * (@neocraft)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/step-3-failed-and-chrome-error/#post-13501829)
 * Yes, so why i can’t still pass step3 in your plugin ?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Step 3 failed and chrome error’ is closed to new replies.

 * ![](https://ps.w.org/ssl-zen/assets/icon.svg?rev=2252754)
 * [SSL Zen — SSL Certificate Installer & HTTPS Redirects](https://wordpress.org/plugins/ssl-zen/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ssl-zen/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ssl-zen/)
 * [Active Topics](https://wordpress.org/support/plugin/ssl-zen/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ssl-zen/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ssl-zen/reviews/)

## Tags

 * [chrome](https://wordpress.org/support/topic-tag/chrome/)
 * [Failed](https://wordpress.org/support/topic-tag/failed/)

 * 2 replies
 * 2 participants
 * Last reply from: [Gplugins](https://wordpress.org/support/users/neocraft/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/step-3-failed-and-chrome-error/#post-13501829)
 * Status: resolved