Title: Step one error
Last modified: July 6, 2020

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# Step one error

 *  Resolved [landrenic](https://wordpress.org/support/users/landrenic/)
 * (@landrenic)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/step-one-error/)
 * I’m trying to install this plugin. When going through the setup, I click through
   the first screen that asks for domain details and then accept terms and conditions.
   When I click ‘next’ it takes forever to load and then goes to a 404 page not 
   found error. I’ve tried deactivating, deleting and reinstalling the plugin, but
   there is no difference. I need some assistance with this please.
 * Thank you!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstep-one-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/)
 * (@sslzen)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/step-one-error/#post-13082206)
 * [@landrenic](https://wordpress.org/support/users/landrenic/) Please go to Settings-
   > Status and Debug. Download the necessary files and send them to us via plugin
   by clicking on Contact Us in the plugin menu.

Viewing 1 replies (of 1 total)

The topic ‘Step one error’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/step-one-error/#post-13082206)
 * Status: resolved