Title: still processing Last modified: February 27, 2018 --- # still processing * Resolved [haychart](https://wordpress.org/support/users/haychart/) * (@haychart) * [8 years, 3 months ago](https://wordpress.org/support/topic/still-processing/) * feedmanager Version 1.8.1 woocommerce Version 3.3.3 * stuck In processing queue I have done all the pre-requisites includes to 512, nothing appears ion the consile and no debug.log done the clear feed – deleted reinstalled * only have 10 items (actual only had 7 when a started 3 days ago) – free version so no variants * really am struggling to find a solution * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstill-processing%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 11 replies - 1 through 11 (of 11 total) * Thread Starter [haychart](https://wordpress.org/support/users/haychart/) * (@haychart) * [8 years, 3 months ago](https://wordpress.org/support/topic/still-processing/#post-10020305) * hi – i received an email but posted to someone elses thread although relating to mine * [https://wordpress.org/support/topic/plugin-working-file-not-changing/](https://wordpress.org/support/topic/plugin-working-file-not-changing/) * how do i send screenshots * i now have 1 processing – although it has been doing that for a while * have cleared te feed process and ticked / unticked the Automatically fix feeds….. * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [8 years, 3 months ago](https://wordpress.org/support/topic/still-processing/#post-10031181) * Hello [@haychart](https://wordpress.org/support/users/haychart/), * Sorry for my late reply. * Could you tell me if you have the plugins Wordfence or BasicAuth active on your server? * If you have Wordfence active, could you please try the following steps? ​1) Temporary deactivate Wordfence ​2) Open the Feed Manager -> Settings page and press the “Clear feed process” button ​3) Try to generate a feed ​4) Activate Wordfence again ​5) Try to generate a feed again. * Please let me know if that worked, or if you’re using BasicAuth on your server. * Best regards, Michel * Thread Starter [haychart](https://wordpress.org/support/users/haychart/) * (@haychart) * [8 years, 3 months ago](https://wordpress.org/support/topic/still-processing/#post-10031269) * Hi * we are using wordfence * deactivated plugin and a feed was created reactivated – regenerated and just went to processing * have now deactivated – regenerated to get an ok now reactivated wordfence so will it still work * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [8 years, 3 months ago](https://wordpress.org/support/topic/still-processing/#post-10031347) * Sorry, but I’m not sure if I understand the status of the issue. * If I read it correctly you now can generate a feed with the Wordfence plugin deactivated, but as soon as you reactivate Wordfence the feeds stay in the processing stage? * Thread Starter [haychart](https://wordpress.org/support/users/haychart/) * (@haychart) * [8 years, 3 months ago](https://wordpress.org/support/topic/still-processing/#post-10031366) * sorry no * the feed still says ok – I was just wondering if it would affect it with wordfence activated again * the answer I think is no as google found my feed but rejected it due to gtin ( unfortunately the site is for my wifes jewellery business and we do not use gtin so any help on that issue would be good) * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [8 years, 3 months ago](https://wordpress.org/support/topic/still-processing/#post-10031671) * I’ve had some reports that you can activate wordfence again once you have one feed made with it deactivated. Best thing to do is just try it out on your server. See if you still can generate feeds with Wordfence on. * As for the gtin, I don’t think I can help you there. At least it has nothing to do with the Wordfence issue. * You could read up in using GTIN in Googles feed specifications which you can find here: [https://support.google.com/merchants/answer/7052112?hl=en](https://support.google.com/merchants/answer/7052112?hl=en). If you search that page for gtin you should find a way on how to handle that. * Best regards, Michel * Plugin Author [AukeJomm](https://wordpress.org/support/users/aukejomm/) * (@aukejomm) * [8 years, 3 months ago](https://wordpress.org/support/topic/still-processing/#post-10031687) * Hey [@haychart](https://wordpress.org/support/users/haychart/), * You can set **identifier_exist** attribute to “no” the products of your feed. That way google know’s that there is not GTIN number for those items. * Thread Starter [haychart](https://wordpress.org/support/users/haychart/) * (@haychart) * [8 years, 3 months ago](https://wordpress.org/support/topic/still-processing/#post-10031820) * i tried that * google says * 20 errors 10 ERROR: Invalid GTIN value. 10 ERROR: Invalid integer in attribute: multipack. * Plugin Author [AukeJomm](https://wordpress.org/support/users/aukejomm/) * (@aukejomm) * [8 years, 3 months ago](https://wordpress.org/support/topic/still-processing/#post-10032264) * [@haychart](https://wordpress.org/support/users/haychart/), did you fill in the GTIN Make sure it is empty do not fill it just leave it blank * Plugin Contributor [Michel Jongbloed](https://wordpress.org/support/users/michel-jongbloed/) * (@michel-jongbloed) * [8 years, 2 months ago](https://wordpress.org/support/topic/still-processing/#post-10085216) * Hello [@haychart](https://wordpress.org/support/users/haychart/), * Have you been able to solve the issue with Auke’s advice? Can we close the ticket now? * Best regards, Michel * Thread Starter [haychart](https://wordpress.org/support/users/haychart/) * (@haychart) * [8 years, 2 months ago](https://wordpress.org/support/topic/still-processing/#post-10089999) * all sorted thanks Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘still processing’ is closed to new replies. * ![](https://ps.w.org/wp-product-feed-manager/assets/icon-256x256.png?rev=3208464) * [WPMR Google Feed Manager for WooCommerce – Sell on Google Merchant Center & Shopping](https://wordpress.org/plugins/wp-product-feed-manager/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-product-feed-manager/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-product-feed-manager/) * [Active Topics](https://wordpress.org/support/plugin/wp-product-feed-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-product-feed-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-product-feed-manager/reviews/) * 11 replies * 3 participants * Last reply from: [haychart](https://wordpress.org/support/users/haychart/) * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/still-processing/#post-10089999) * Status: resolved