Title: Stoped working
Last modified: August 20, 2016

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# Stoped working

 *  [eduardoborem](https://wordpress.org/support/users/eduardoborem/)
 * (@eduardoborem)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/stoped-working/)
 * This release you just updated crashed the import button “start”.
 * please, I need to finish importing my csv database.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [topquarky](https://wordpress.org/support/users/topquarky/)
 * (@topquarky)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/stoped-working/#post-2150362)
 * Hi [@eduardoborem](https://wordpress.org/support/users/eduardoborem/),
 * I can’t repeat the issue. I was able to upload a CSV file no problem. I haven’t
   touched anything to do with the import functionality on any recent updates.
 * Can you answer me a couple of questions:
 * 1) What browser are you using?
    2) Had you done imports successfully before this
   update? 3) What exactly happens? Do you get the screen with the start button,
   and then it just doesn’t do anything?
 * Thanks.
    Topquarky
 *  Thread Starter [eduardoborem](https://wordpress.org/support/users/eduardoborem/)
 * (@eduardoborem)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/stoped-working/#post-2150367)
 * Hi!
 * my answers:
    1. i tried to upload it using Safari, Firefox 5 and Chrome (on mac).
   2. yes, I uploaded around 20 .csv files since yesterday (the last one an hour
   before my unsuccessfully tries). 3. (neither import or export works) I get the
   screen with the start button (meaning the file was uploaded correctly), I click
   on start button but, anything happens. Firefox web developer toolbar returns 
   the following error: Error: $ is not a function Source File: [http://moveisconvida.com.br/2011/wp-admin/admin.php?page=topquark&noheader=true&package=ImportExport&toppage=import&p=poMMo](http://moveisconvida.com.br/2011/wp-admin/admin.php?page=topquark&noheader=true&package=ImportExport&toppage=import&p=poMMo)
   Line: 264!
 * thanks!
 *  Plugin Author [topquarky](https://wordpress.org/support/users/topquarky/)
 * (@topquarky)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/stoped-working/#post-2150369)
 * Hi.
 * Can you please send me a copy of the CSV file and actually the view source for
   the page that triggers the above error. Send to support _@t_ topquark _d0t_ com.
 * It looks like a jQuery error. That page is AJAX heavy. Did you activate/upgrade
   any other plugins since the last successful import? There might be a $ conflict
   going on.
 * Are you able to provide admin/ftp access to your site for me to get in there 
   need be?
 *  Thread Starter [eduardoborem](https://wordpress.org/support/users/eduardoborem/)
 * (@eduardoborem)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/stoped-working/#post-2150608)
 * Thanks for your help.
 * One of my co-workers installed Picasa Albuns plugin. I deactivated it, and everything
   went back to normal.
 * regards,
 *  Plugin Author [topquarky](https://wordpress.org/support/users/topquarky/)
 * (@topquarky)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/stoped-working/#post-2150616)
 * Ok, good to know there’s a conflict with Picassa. File in my brain for later 
   investigation.
 * Glad it’s working for you again.

Viewing 5 replies - 1 through 5 (of 5 total)

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 * 5 replies
 * 2 participants
 * Last reply from: [topquarky](https://wordpress.org/support/users/topquarky/)
 * Last activity: [14 years, 11 months ago](https://wordpress.org/support/topic/stoped-working/#post-2150616)
 * Status: not resolved