Title: Strange Performance Issue
Last modified: November 13, 2018

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# Strange Performance Issue

 *  [merby](https://wordpress.org/support/users/merby/)
 * (@merby)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/strange-performance-issue/)
 * I recently moved hosting companies and have a strange performance issue which
   the hosting company can’t seem to help me with.
 * If I use GTMetrix to run a performance report it comes back with a ‘Fully Loaded
   Time’ of anywhere between 1.5 and 2.5 secs. The problem is this is not what I
   am seeing in real life, when I run the site on my PC its taking 6+ secs.
 * Interestingly if I use Pingdom then it produces results more like I am seeing
   in real life.
 * After investigating it appears the difference is reflected in the first line 
   of the waterfall table. The wait time for GTMetrix (server in Canada) is usually
   between 200 and 300 ms, while the same line in Pingdom (server in San Fran) is
   6 secs+ (my server is on the west coast somewhere).
 * Any ideas what is causing the difference, or how I can go about finding out the
   cause of this issue?
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstrange-performance-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 7 months ago](https://wordpress.org/support/topic/strange-performance-issue/#post-10874964)
 * Moved to Fixing WordPress, this is not an Everything else WordPress topic.
 * Your site loads fine for me. I’d just go with the Pingdom results and not worry
   about it.
 *  Thread Starter [merby](https://wordpress.org/support/users/merby/)
 * (@merby)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/strange-performance-issue/#post-10875932)
 * Hi Jan
 * Sorry for posting to the wrong topic, I am new and was not sure if I should post
   this under Fixing or Everything else.
 * I wish I could not worry about it, but when I have a tech support person telling
   me my site is one of the fastest he’s used today and from my end it’s running
   like a dog then its not something I can just let go. It seems like he was getting
   the GTMetrix performance and I was getting the Pingdom performance.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Strange Performance Issue’ is closed to new replies.

## Tags

 * [gtmetrix](https://wordpress.org/support/topic-tag/gtmetrix/)
 * [hosting](https://wordpress.org/support/topic-tag/hosting/)
 * [performance](https://wordpress.org/support/topic-tag/performance/)
 * [Pingdom](https://wordpress.org/support/topic-tag/pingdom/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [merby](https://wordpress.org/support/users/merby/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/strange-performance-issue/#post-10875932)
 * Status: not resolved

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