Title: Strange problem with conditional fields
Last modified: May 15, 2023

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# Strange problem with conditional fields

 *  Resolved [bredaportoni](https://wordpress.org/support/users/bredaportoni/)
 * (@bredaportoni)
 * [3 years ago](https://wordpress.org/support/topic/strange-problem-with-conditional-fields/)
 * Hi, today our client told us that the fields are not working well.
   I try and,
   in our site, I see the same problems with condition fields: they don’t disappear
   if the condition change…
 * In the form-tester all works well… so?!?
 * Here the test link: [http://conditional-fields-cf7.bdwm.be/form-tester/?hash=9c4fd2405bb9bcd17227aabbd32c6a1d](http://conditional-fields-cf7.bdwm.be/form-tester/?hash=9c4fd2405bb9bcd17227aabbd32c6a1d)
 * CF7 Versione 5.7.6
   Condition Fields Versione 2.3.8
 * But I’ve tried to rollback both with no results…

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [bredaportoni](https://wordpress.org/support/users/bredaportoni/)
 * (@bredaportoni)
 * [3 years ago](https://wordpress.org/support/topic/strange-problem-with-conditional-fields/#post-16739288)
 * EDIT:
 * If I delete “clear_on_hide” it works… but I need this part to work too!
 *  Thread Starter [bredaportoni](https://wordpress.org/support/users/bredaportoni/)
 * (@bredaportoni)
 * [3 years ago](https://wordpress.org/support/topic/strange-problem-with-conditional-fields/#post-16739296)
 * EDIT 2:
 * Found this error:
 *     ```wp-block-code
       [Error] TypeError: _n is not a constructor (evaluating 'new Event("change", {
                   "bubbles": true
                 })')
   
       	(funzione anonima) (scripts.js:556)
       	each (jquery.min.js:2:3008)
       	(funzione anonima) (scripts.js:555)
       	each (jquery.min.js:2:3008)
       	(funzione anonima) (scripts.js:519)
       	(funzione anonima) (scripts.js:671)
       ```
   
 *  Plugin Author [Jules Colle](https://wordpress.org/support/users/jules-colle/)
 * (@jules-colle)
 * [3 years ago](https://wordpress.org/support/topic/strange-problem-with-conditional-fields/#post-16748547)
 * Typically when a form works in the form tester but not on your site, this means
   that there is a conflict with another plugin or your theme. I’ve written a checklist
   you can follow to pinpoint and fix the problem. Please follow these steps and
   let me know what you discover: [https://conditional-fields-cf7.bdwm.be/docs/troubleshooting/does-not-work-with-a-third-party-theme-or-plugin/](https://conditional-fields-cf7.bdwm.be/docs/troubleshooting/does-not-work-with-a-third-party-theme-or-plugin/)
 *  Thread Starter [bredaportoni](https://wordpress.org/support/users/bredaportoni/)
 * (@bredaportoni)
 * [3 years ago](https://wordpress.org/support/topic/strange-problem-with-conditional-fields/#post-16748954)
 * I use WOffice 4.2.6 theme, and sing a default theme the “clear_on_hide” works.
   The error is the one that I write before.
 * Any idea?
 *  Plugin Author [Jules Colle](https://wordpress.org/support/users/jules-colle/)
 * (@jules-colle)
 * [3 years ago](https://wordpress.org/support/topic/strange-problem-with-conditional-fields/#post-16753447)
 * So, the problem only happens when you use the WOffice 4.2.6 theme? Have you contacted
   the theme developer?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Strange problem with conditional fields’ is closed to new replies.

 * ![](https://ps.w.org/cf7-conditional-fields/assets/icon-256x256.png?rev=2072595)
 * [Conditional Fields for Contact Form 7](https://wordpress.org/plugins/cf7-conditional-fields/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cf7-conditional-fields/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cf7-conditional-fields/)
 * [Active Topics](https://wordpress.org/support/plugin/cf7-conditional-fields/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cf7-conditional-fields/unresolved/)
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 * 5 replies
 * 2 participants
 * Last reply from: [Jules Colle](https://wordpress.org/support/users/jules-colle/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/strange-problem-with-conditional-fields/#post-16753447)
 * Status: resolved