Title: Stripe API Error
Last modified: March 29, 2023

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# Stripe API Error

 *  Resolved [famousamos8822](https://wordpress.org/support/users/famousamos8822/)
 * (@famousamos8822)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/stripe-api-error/)
 * This has been brought up in the forums previously but I do not see a solution…
 * Everything was working fine before the weekend. Monday morning, I’m hit with “
   Your customers cannot use Stripe on checkout, because we couldn’t connect to 
   your account. Please go to your settings and, set your Stripe account keys.” 
   I generated new Publishable Key, Secret Key, and Webhook, but when I go to save
   under Woocommerce > Settings > Payments > Stripe, I get “Error saving account
   keys.”
 * There were no changes to the site over the weekend, so I do not know how this
   error has occurred, and why I can’t seem to fix it. I contacted Stripe and they
   said they see no errors on their end. The plugin is up-to-date. Thanks in advance
   for all help.

Viewing 1 replies (of 1 total)

 *  Plugin Author [mra13 / Team Tips and Tricks HQ](https://wordpress.org/support/users/mra13/)
 * (@mra13)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/stripe-api-error/#post-16608219)
 * Hi, The error you referenced is coming from WooCommerce or an extension of WooCommerce(
   not our plugin). Our plugin is an independent plugin that doesn’t do anything
   with woocommerce. So it is likely you are getting things mixed up between the
   plugins.
 * Go to the plugins menu of your admin dashboard then verify which plugins you 
   are using. The following test can help you identify which plugin that message
   is coming from:
 * [https://s-plugins.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/](https://s-plugins.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/)

Viewing 1 replies (of 1 total)

The topic ‘Stripe API Error’ is closed to new replies.

 * ![](https://ps.w.org/stripe-payments/assets/icon-128x128.png?rev=2705524)
 * [Accept Stripe Payments](https://wordpress.org/plugins/stripe-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/stripe-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/stripe-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/stripe-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/stripe-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/stripe-payments/reviews/)

## Tags

 * [api](https://wordpress.org/support/topic-tag/api/)

 * 1 reply
 * 2 participants
 * Last reply from: [mra13 / Team Tips and Tricks HQ](https://wordpress.org/support/users/mra13/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/stripe-api-error/#post-16608219)
 * Status: resolved