Title: stripe error: including jquery and errors
Last modified: February 13, 2017

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# stripe error: including jquery and errors

 *  [shanbre](https://wordpress.org/support/users/shanbre/)
 * (@shanbre)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/stripe-error-including-jquery-and-errors/)
 * Hi. I am getting this error message when trying to use stripe checkout. “Please
   make sure your card details have been entered correctly and that your browser
   supports JavaScript. Developers: Please make sure that you are including jQuery
   and there are no JavaScript errors on the page,”
 * I looked through the support forums and it stated it may be an issue with plugins.
   So I went through and started deleting plugins and retesting and that does not
   seem to be the issue. Can anyone help? I am def not a .js expert so I am not 
   sure where to start.
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [shanbre](https://wordpress.org/support/users/shanbre/)
 * (@shanbre)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/stripe-error-including-jquery-and-errors/#post-8797341)
 * here is the site we are having issues with [https://www.hybridizeshop.com/](https://www.hybridizeshop.com/)
 *  Plugin Author [syednazrulhassan](https://wordpress.org/support/users/nazrulhassanmca/)
 * (@nazrulhassanmca)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/stripe-error-including-jquery-and-errors/#post-8818831)
 * Seems you are now using different plugin
 *  [smallstar67](https://wordpress.org/support/users/smallstar67/)
 * (@smallstar67)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/stripe-error-including-jquery-and-errors/#post-8825802)
 * We are having one simple problem. When a customer enters the wrong address, they
   aren’t being told what the issue is. it just hangs. So they try over and over
   which creates issues in some examples the bank gets a temp transaction which 
   then appears to be a double charge on their end when in fact no transactions 
   ever go through to stripe.
    How can we get it so the customer gets told “incorrect
   address”?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘stripe error: including jquery and errors’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/stripe-woocommerce-addon_a2c2e1.svg)
 * [Stripe Payment Gateway WooCommerce Addon](https://wordpress.org/plugins/stripe-woocommerce-addon/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/stripe-woocommerce-addon/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/stripe-woocommerce-addon/)
 * [Active Topics](https://wordpress.org/support/plugin/stripe-woocommerce-addon/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/stripe-woocommerce-addon/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/stripe-woocommerce-addon/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [smallstar67](https://wordpress.org/support/users/smallstar67/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/stripe-error-including-jquery-and-errors/#post-8825802)
 * Status: not resolved