• Resolved lauralb2

    (@lauralb2)


    I’m just getting started setting up a membership. I’m trying to test the purchasing. I have Stripe in test mode but on all browser, even after clearing cache, I keep getting the message that I’m in live mode. I’m reading that the site cannot be live?? My page is published. please help. thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Support alexandrubodea

    (@alexandrubodea)

    Hi @lauralb2,

    1. Could you please go to your site’s Dashboard -> Plugins -> Installed Plugins -> and send a screenshot with everything you have installed related to Paid Member Subscriptions (make sure the plugin version can be seen)?
    2. Could you please go to your site’s Dashboard -> Paid Member Subscriptions -> Settings -> Payments -> Gateways -> and send a screenshot from there (please make sure all the settings from that page can be seen)?
    3. Could you please provide the URL of the page where you have the Registration form (where you encounter this issue)?

    Note: Since this is a public forum, please make sure all sensitive/private information is hidden/blurred from the screenshots.

    Best regards,

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The topic ‘stripe test mode’ is closed to new replies.