Title: structured data don’t exported correctly Last modified: October 13, 2021 --- # structured data don’t exported correctly * Resolved [StraordiMario](https://wordpress.org/support/users/mariobernasconi/) * (@mariobernasconi) * [4 years, 8 months ago](https://wordpress.org/support/topic/structured-data-dont-exported-correctly/) * Hi! I’ve connected my catalog by this plugin, checked the correct information on structured data Facebook tool but when i see my product on catalog the information like ‘brand’, ‘category’ etc. are incorrect * Example: i have only used products but in the catalog the contition of my products is ‘new’ * How can i correct this type of error? Regards * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstructured-data-dont-exported-correctly%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * [nathvi V. a11n](https://wordpress.org/support/users/nathvi/) * (@nathvi) * [4 years, 7 months ago](https://wordpress.org/support/topic/structured-data-dont-exported-correctly/#post-14975146) * Hello [@mariobernasconi](https://wordpress.org/support/users/mariobernasconi/) * Thanks for your message! * I’d be glad to help. The first thing you would like to check here is how the Catalog is setup: Products > Categories. * You should map a WooCommerce category to a Facebook category (using the Google Product Category Taxonomy). Google Product Category (GPC) codes are required for the proper calculation of tax. GPC information can be set at both the global and individual product levels. * To assign a default GPC to all products in your catalog, navigate to **Marketing > Facebook > Product Sync tab** and select the appropriate primary and secondary GPC in the section titled Default Google Product Category. A minimum of two category levels are required. * This allows you to provide category specific fields to Facebook, e.g. material, size, color, style. * I’d also like to better understand your site. Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select“ Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your response. * Once we have that information, we’ll be in a better place to help. * Thread Starter [StraordiMario](https://wordpress.org/support/users/mariobernasconi/) * (@mariobernasconi) * [4 years, 7 months ago](https://wordpress.org/support/topic/structured-data-dont-exported-correctly/#post-14979173) * Hi [@nathvi](https://wordpress.org/support/users/nathvi/) * I have already set up the GPCs and mapped a category to try what you recommended( the mapped category is the one I would like to advertise “body shop” through a carousel advertisement) But going to check the final products in the catalog, their cotegory remains the GPC “Vehicles and parts> Components and accessories for cars”. I don’t know how to move anymore, please give me an answer that can solve the problem. * Below is the system status of my site: * ``` ### WordPress Environment ### WordPress address (URL): https://www.scricambiusati.com Site address (URL): https://www.scricambiusati.com WC Version: 5.5.1 REST API Version: ✔ 5.5.1 WC Blocks Version: ✔ 5.3.2 Action Scheduler Version: ✔ 3.2.1 WC Admin Version: ✔ 2.4.1 Log Directory Writable: ✔ WP Version: ❌ 5.7.3 - È disponibile una versione più recente di WordPress (5.8.1) WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: it_IT External object cache: – ### Server Environment ### Server Info: nginx/1.14.1 PHP Version: 7.4.24 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.61.1 OpenSSL/1.1.1g SUHOSIN Installed: – MySQL Version: 8.0.25-15 Max Upload Size: 8 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.5.1 WC Database Prefix: ectsmww_ Dimensione totale database: 1878.26MB Dimensione dati database: 1412.60MB Dimensione indice database: 465.66MB ectsmww_woocommerce_sessions: Dati: 41.08MB + indice: 2.02MB + motore InnoDB ectsmww_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB ectsmww_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB ectsmww_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB ectsmww_woocommerce_order_items: Dati: 0.28MB + indice: 0.09MB + motore InnoDB ectsmww_woocommerce_order_itemmeta: Dati: 1.52MB + indice: 3.03MB + motore InnoDB ectsmww_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB ectsmww_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB ectsmww_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB ectsmww_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 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e-landing-page: 1 elementor_cf_db: 9 elementor_library: 22 flamingo_contact: 2605 flamingo_inbound: 1002 jet-menu: 10 jet-smart-filters: 5 jet-woo-builder: 1 nav_menu_item: 64 oembed_cache: 49 page: 16 post: 6 product: 16112 revision: 302 shop_coupon: 2 shop_order: 2344 shop_order_refund: 138 was: 10 wp_block: 1 wpcf7_contact_form: 2 wpcf7r_action: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (45) ### ManageWP - Worker: by GoDaddy – 4.9.10 Advanced Custom Fields PRO: by Delicious Brains – 5.9.8 Auto Image Attributes From Filename With Bulk Updater: by Arun Basil Lal – 2.1 Auto Image Attributes Pro: by Arun Basil Lal – 2.0 iThemes Security: by iThemes – 7.9.1 Contact Form 7 - Dynamic Text Extension: by Chris Mavricos SevenSpark – 2.0.3 Honeypot for Contact Form 7: by Nocean – 2.1 Contact Form 7: by Takayuki Miyoshi – 5.4.2 Doofinder for WooCommerce: by doofinder – 1.5.10 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2 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1.0.14 WooCommerce Email Customizer Plus: by Flycart – 1.2.3 WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1 Multi-Step Checkout for WooCommerce (Pro): by ThemeHigh – 2.0.1 Sendinblue - WooCommerce Email Marketing: by Sendinblue – 2.0.27 WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5 WooCommerce Shipping & Tax: by WooCommerce – 1.25.17 (aggiornamento alla versione 1.25.19 disponibile) WooCommerce: by Automattic – 5.5.1 (aggiornamento alla versione 5.8.0 disponibile) Ninja GDPR Compliance: by NinjaTeam – 2.2 Yoast SEO: by Team Yoast – 16.7 WP-Lister Pro per eBay: by WP Lab – 2.9.7 WP Activity Log: by WP White Security – 4.3.1 WP Super Cache: by Automattic – 1.7.4 WooCommerce Product Retunr RMA: by Webkul – 1.7.1 Redirection for Contact Form 7: by Query Solutions – 2.3.5 YITH WooCommerce Order Tracking: by YITH – 1.2.27 ### Inactive Plugins (0) ### ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### ManageWP - Worker Loader: by GoDaddy – ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) instock (instock) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #7 - /negozio/ Carrello: ❌ La pagina non contiene lo shortcode [woocommerce_cart] o il blocco woocommerce/cart. Pagamento: #9 - /checkout/ Il mio account: #10 - /mio-account/ Termini e condizioni: #1109 - /termini-e-condizioni-di-vendita/ ### Theme ### Name: Navigator - SC Ricambi Usati version Version: 4.7.1 Author URL: https://www.websonica.it Child Theme: ❌ – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child WooCommerce Support: ✔ ### Templates ### Overrides: navigator/woocommerce/checkout/form-login.php navigator/woocommerce/content-product.php navigator/woocommerce/loop/add-to-cart.php navigator/woocommerce/loop/loop-start.php navigator/woocommerce/myaccount/dashboard.php navigator/woocommerce/myaccount/navigation.php navigator/woocommerce/single-product/add-to-cart/simple.php navigator/woocommerce/single-product/stock.php navigator/woocommerce/single-product/tabs/description.php ### Action Scheduler ### Completato: 30.918 Oldest: 2021-09-17 09:31:07 +0200 Newest: 2021-10-18 09:08:35 +0200 Operazione non riuscita: 81.874 Oldest: 2021-09-03 00:04:06 +0200 Newest: 2021-10-18 08:26:06 +0200 In attesa: 3 Oldest: 2021-10-18 16:29:29 +0200 Newest: 2021-10-19 05:00:00 +0200 ### Status report information ### Generated at: 2021-10-18 09:12:13 +02:00 ``` * [Nagesh Pai](https://wordpress.org/support/users/nagpai/) * (@nagpai) * [4 years, 7 months ago](https://wordpress.org/support/topic/structured-data-dont-exported-correctly/#post-14991504) * Hi [@mariobernasconi](https://wordpress.org/support/users/mariobernasconi/) * Can you share a screenshot of how the product appears on your catalog? * Also let us know what are you expecting to see there (exact field attributes) * For the same product, please browse to WP admin >> Products and share screenshots of the Facebook meta data section to the rightside there. * Also send us a screenshot of the Facebook related details in the `Product Data` section of the same product. * Doing this for any one sample product where things are not appearing as they should, will be helpful. * Thank you. * PS: You may share screenshot using tools like [https://snipboard.io](https://snipboard.io) or any such image sharing tool. * [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/) * (@3sonsdevelopment) * [4 years, 7 months ago](https://wordpress.org/support/topic/structured-data-dont-exported-correctly/#post-15029189) * Hi [@mariobernasconi](https://wordpress.org/support/users/mariobernasconi/), * Since we haven’t heard from you in a while, we’re hoping that means you were able to get this resolved. I’m going to close this thread out now. * If you’re still having trouble, please open up a new topic and we’ll be happy to help out. * Cheers Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘structured data don’t exported correctly’ is closed to new replies. * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606) * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/) * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/) ## Tags * [export data](https://wordpress.org/support/topic-tag/export-data/) * 4 replies * 4 participants * Last reply from: [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/) * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/structured-data-dont-exported-correctly/#post-15029189) * Status: resolved