Title: Structured Data Errors
Last modified: October 18, 2019

---

# Structured Data Errors

 *  Resolved [kred66](https://wordpress.org/support/users/kred66/)
 * (@kred66)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/structured-data-errors-12/)
 * Hi there, we have recently found that our WooCommerce product review rating stars
   are not showing up in Google searches. Upon further inspection using Google Structured
   Data Testing Tool, there are 33 reviews on one product page and all 33 reviews
   have errors. We do use the premium plugin version.
 * Can you assist?
    Thanks
 * Review
    ID: [https://windyhillhemp.com/product/cbd-hemp-oil-capsules-25mg/#comment-27131](https://windyhillhemp.com/product/cbd-hemp-oil-capsules-25mg/#comment-27131)
   1 ERROR 5 WARNINGS warningbrand The brand field is recommended. Please provide
   a value if available. warningdescription The description field is recommended.
   Please provide a value if available. warningimage The image field is recommended.
   Please provide a value if available. warningsku The sku field is recommended.
   Please provide a value if available. warning This Product is missing a global
   identifier (e.g. isbn, mpn or gtin8). Please see documentation for valid identifiers.
   Error One of offers or review or aggregate Rating should be provided.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstructured-data-errors-12%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 13 replies - 1 through 13 (of 13 total)

 *  [p2hklipureja](https://wordpress.org/support/users/p2hklipureja/)
 * (@p2hklipureja)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/structured-data-errors-12/#post-12044085)
 * I’m having same problems. My products are all ok, but errors are in comments –
   if there are 5 comments then GSC shows 5 errors. It all began after last WordPress
   update 5.2.4.
 *  [evanderkloot](https://wordpress.org/support/users/evanderkloot/)
 * (@evanderkloot)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/structured-data-errors-12/#post-12044501)
 * I’m having the same issue as well.
 * I updated my Customer Reviews for Woocommerce plugin on October 8th, and first
   got an email from Google about the error on October 17th. Given the timing, and
   that other people are now starting to see the same thing (there’s another support
   request [here](https://wordpress.org/support/topic/google-search-console-error-8/))
   I suspect that the update was the cause of the problems.
 * ivole, any idea what’s going on here/news of a fix for this?
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/structured-data-errors-12/#post-12048147)
 * [@kred66](https://wordpress.org/support/users/kred66/): Thanks for using our 
   plugin!
 * If you have a pro license, please get in touch with here: [https://www.cusrev.com/contact-us.html](https://www.cusrev.com/contact-us.html).
   We offer dedicated support for owners of pro licenses.
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/structured-data-errors-12/#post-12048153)
 * [@p2hklipureja](https://wordpress.org/support/users/p2hklipureja/) [@evanderkloot](https://wordpress.org/support/users/evanderkloot/):
   Thanks for using our plugin!
 * Can you please try to temporary activate one of the official WordPress or WooCommerce
   themes (e.g., [https://woocommerce.com/storefront/](https://woocommerce.com/storefront/))
   and see if this resolves the problem?
 *  [evanderkloot](https://wordpress.org/support/users/evanderkloot/)
 * (@evanderkloot)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/structured-data-errors-12/#post-12048229)
 * [@ivole](https://wordpress.org/support/users/ivole/) I think it takes Google 
   quite a while (weeks?) to validate, so that’s not an option at the moment.
 * Is there something that I could look for on the page itself to verify so that
   I could just toggle the WP theme on and then off quickly, checking in the middle
   to see if that helps?
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/structured-data-errors-12/#post-12048689)
 * Please use [Google’s Structured Data Testing Tool](https://search.google.com/structured-data/testing-tool)
   to test how Google sees your website.
 *  [evanderkloot](https://wordpress.org/support/users/evanderkloot/)
 * (@evanderkloot)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/structured-data-errors-12/#post-12051098)
 * Thanks [@ivole](https://wordpress.org/support/users/ivole/). Just tried that 
   with the storefront theme, and the Structured Data Testing Tool returns the same
   error and warnings. Not too worried about the errors (brand, description, image,
   sku, and global identifier) since this is actually a review and not a product,
   but the error (One of offers or review or aggregateRating should be provided.)
   is troubling to me.
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/structured-data-errors-12/#post-12070565)
 * After additional analysis, it looks like this problem was caused by a recent 
   update of how Google handles structured data for products (see [https://support.google.com/webmasters/thread/17156844?hl=en](https://support.google.com/webmasters/thread/17156844?hl=en)).
 * This structured data is generated by the standard WooCommerce code and they will
   likely fix the error with one of the next updates. For this reason, it does not
   make sense to solve a problem in the standard WooCommerce code with our plugin.
 * As a temporary solution (until WooCommerce releases a new version), you can try
   adding the following code to your functions.php file:
 *     ```
       function cr_woocommerce_structured_data_review( $markup, $comment ) {
          $markup = array();
       }
       add_filter( 'woocommerce_structured_data_review', 'cr_woocommerce_structured_data_review', 10, 2 );
       ```
   
 * These several lines of code should remove Google’s structured data validation
   errors. A permanent solution should be provided by WooCommerce with one of the
   next updates.
 *  [Garret](https://wordpress.org/support/users/gacott/)
 * (@gacott)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/structured-data-errors-12/#post-12084352)
 * I did that, and it did work for the massive amount of errors, but now another
   is showing:
 * Either “offers”, “review”, or “aggregateRating” should be specified and the issue
   being highlighted is the name of the product being reviewed. [@type](https://wordpress.org/support/users/type/)”:”
   Product”,”name”
 *  [Garret](https://wordpress.org/support/users/gacott/)
 * (@gacott)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/structured-data-errors-12/#post-12099189)
 * Any ideas here? This is not resolved as far as I am seeing.
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/structured-data-errors-12/#post-12170429)
 * Can you please share URL of the page with the problem?
 *  [gaivuskvapas](https://wordpress.org/support/users/gaivuskvapas/)
 * (@gaivuskvapas)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/structured-data-errors-12/#post-12180949)
 * Hello
    I have the same problem. [One of products](https://www.gaivuskvapas.lt/parduotuve/atemfrisch-rinkinys/)
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/structured-data-errors-12/#post-12255814)
 * Please update WooCommerce to the latest version. They have resolved the problem
   with structured data.

Viewing 13 replies - 1 through 13 (of 13 total)

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## Tags

 * [star-ratings](https://wordpress.org/support/topic-tag/star-ratings/)

 * 13 replies
 * 2 participants
 * Last reply from: [CusRev](https://wordpress.org/support/users/ivole/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/structured-data-errors-12/#post-12255814)
 * Status: resolved