stuck at loading wordpress gallery

  • Resolved drmacabre

    (@drmacabre)


    6 years, 7 months ago

    Hello,

    I’m trying to use your plugin without much success so far but i think it’s not entirely because of it. When i try to load a wordpress gallery in a post, i only get the 3 dots and nothing happens.

    i don’t know if this helps but here’s what i get in the console :

    Error in console

    It’s a fresh install of wordpress on a local server (apache2), it went smoothly and doesn’t show any sign of something missing.

    Thanks for any help

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    6 years, 7 months ago

    What PHP version are you on? The last time someone got this sort of an error was quite some time back and it was due to running an old version of PHP.

    If your PHP version is current, you will have to look for the Apache error logs to see what is going on. That is the only way to troubleshoot error code 500.

    Thread Starter drmacabre

    (@drmacabre)

    6 years, 7 months ago

    i’m on PHP 7.3.11 unfortunately the last error logged isn’t related as it’s from 1 hour earlier. Is it possibly that apache filters some type of errors by default ?

    setting up the server was pretty straight forward though and didn’t gave any problem.

    Plugin Author Sayontan Sinha

    (@sayontan)

    6 years, 7 months ago

    Sorry, I meant PHP error log, not Apache. Can you access that?

    Thread Starter drmacabre

    (@drmacabre)

    6 years, 7 months ago

    Ok i fixed it when making some changes to php.ini in order to get the log. This was probably related to permissions since i simply added my user to the apache group (www-data) and your plugin opened my gallery when i wanted to replicate the error into the log…

    Thanks a lot for your extremely quick response. I wouldn’t have known where to look.

Viewing 4 replies - 1 through 4 (of 4 total)

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