Title: Stuck in processing after hitting submit button
Last modified: March 30, 2017

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# Stuck in processing after hitting submit button

 *  Resolved [shannon2017](https://wordpress.org/support/users/shannon2017/)
 * (@shannon2017)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/stuck-in-processing-after-hitting-submit-button/)
 * I really like this plugin, it looks great as well! It was working for me when
   I first installed it on my web page, now, when someone fills in the form and 
   hits the submit button, it just keeps “thinking.” It’s just stuck. I must have
   changed something after the initial install, not sure what it is? Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [shannon2017](https://wordpress.org/support/users/shannon2017/)
 * (@shannon2017)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/stuck-in-processing-after-hitting-submit-button/#post-8975588)
 * Nevermind, I finally found it. I was missing the return email address in settings.
   Sorry.
 *  Plugin Author [SpeakOut! Steve](https://wordpress.org/support/users/123host/)
 * (@123host)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/stuck-in-processing-after-hitting-submit-button/#post-8976052)
 * Thanks for the update
 *  Thread Starter [shannon2017](https://wordpress.org/support/users/shannon2017/)
 * (@shannon2017)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/stuck-in-processing-after-hitting-submit-button/#post-8976080)
 * Hi there, I got the button to process (above) and I’m showing the signature added
   to the list in my admin, but it is still not sending the confirmation. Is there
   a trick I am missing? Thanks
 *  Plugin Author [SpeakOut! Steve](https://wordpress.org/support/users/123host/)
 * (@123host)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/stuck-in-processing-after-hitting-submit-button/#post-8976506)
 * When you say the confirmation can you clarify that?
 * Are you trying to have a signer’s email address confirmed? Or do you mean that
   the petition email isn’t being sent?
 *  Thread Starter [shannon2017](https://wordpress.org/support/users/shannon2017/)
 * (@shannon2017)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/stuck-in-processing-after-hitting-submit-button/#post-8978560)
 * I have the petition set up so that it is only collecting signatures, NOT sending
   the petition email. The problem I’m having is with the confirmation email. When
   someone signs the petition and presses “Submit”, it thanks them and sends the
   signature to my admin file. It is not sending the confirmation email to the signer
   for them to confirm. Thanks again
 *  Thread Starter [shannon2017](https://wordpress.org/support/users/shannon2017/)
 * (@shannon2017)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/stuck-in-processing-after-hitting-submit-button/#post-8978752)
 * It happened again, sorry, not sure what I did, all is working great now. Love
   this plugin! What I did: In settings-confirmation email, I had my “email from”
   listed as my personal yahoo email address. When I changed it to my email connected
   to the web page domain it was on, it started working. Thanks again!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Stuck in processing after hitting submit button’ is closed to new replies.

 * ![](https://ps.w.org/speakout/assets/icon-256x256.png?rev=1649238)
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 * 6 replies
 * 2 participants
 * Last reply from: [shannon2017](https://wordpress.org/support/users/shannon2017/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/stuck-in-processing-after-hitting-submit-button/#post-8978752)
 * Status: resolved