Title: Stuck in Queue Last modified: January 13, 2021 --- # Stuck in Queue * Resolved [sfehmi](https://wordpress.org/support/users/sfehmi/) * (@sfehmi) * [5 years, 4 months ago](https://wordpress.org/support/topic/stuck-in-queue/) * Hi there, * My pages are stuck in the queue. Please let me know if anybody else is having this issue and what the fix is. * Thanks! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstuck-in-queue%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Author [Pegasaas](https://wordpress.org/support/users/pegasaas/) * (@pegasaas) * [5 years, 4 months ago](https://wordpress.org/support/topic/stuck-in-queue/#post-13904776) * Hi [@sfehmi](https://wordpress.org/support/users/sfehmi/) * Sorry to hear about the delay in that one page. I wanted to let you know that we’re looking into it right now. It appears to be an issue with how our API is seeing the HTML. * We’ll either fix it on our end, or report back with whatever needs to be changed to the page. Hoping to have this resolved within the hour. * Kind regards, Brandon Devnich Pegasaas.com * Plugin Author [Pegasaas](https://wordpress.org/support/users/pegasaas/) * (@pegasaas) * [5 years, 4 months ago](https://wordpress.org/support/topic/stuck-in-queue/#post-13904853) * Hi [@sfehmi](https://wordpress.org/support/users/sfehmi/) * Looks like it’s a problem with the page itself. Fetching the original version of the page is returning the same invalid HTML. The page does not have a , , or tag. * It also appears as though the content of the page is being injected head of the code that is supposed to be within the “…” region of the page. * I suspect that it may have something to do with a plugin or component that you only have on the /fertilityplan/ page. * I’d be happy to investigate further for you, although it does not appear to be plugin related as the code of the page is not valid, even when we pass along ? accelerate=off to [https://drsaradetox.com/fertilityplan/?accelerate=off](https://drsaradetox.com/fertilityplan/?accelerate=off) * If you’d like for me to investigate, please submit a secure support request via [https://pegasaas.com/contact/](https://pegasaas.com/contact/) referencing this thread, and provide guest administrator access for your WordPress admin dashboard. * Do not provide guest administrator access in this public channel. * Sincerely, Brandon Devnich Pegasaas.com * Plugin Author [Pegasaas](https://wordpress.org/support/users/pegasaas/) * (@pegasaas) * [5 years, 4 months ago](https://wordpress.org/support/topic/stuck-in-queue/#post-13907885) * This message is to serve as an update to this thread. [@sfehmi](https://wordpress.org/support/users/sfehmi/) was able to provide access to the dashboard which allowed us to troubleshoot the issue in her installation. * The issue was determined not to be related to a bug in the Pegasaas plugin, however because the page (when rendered via the WordPress system) did not include a , , , or tag, the Pegasaas system that creates a Critical CSS snapshot was unable to parse the page, and subsequently could not provide an optimized page. * We were able to identify that, in this particular theme, the “Clean Page” layout, which exists to display a page without the top navigation and footer, was missing key elements. * The layout included a misplaced “wp_head()” function, which was not wrapped within the proper … tags. In addition, the layout did not include any call to wp_footer() or get_footer(). * The solution was to code the layout, much like the other layouts included with the theme, but hide top navigation and footer regions with CSS. * Thread Starter [sfehmi](https://wordpress.org/support/users/sfehmi/) * (@sfehmi) * [5 years, 4 months ago](https://wordpress.org/support/topic/stuck-in-queue/#post-13907995) * Thank you so much for identifying and fixing the issue so quickly! I’m so impressed with this plugin and even more impressed with the outstanding customer service I received from Brandon – quick to reply and went above and beyond to resolve my issue. I will be upgrading for sure! Thank you again! Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Stuck in Queue’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/pegasaas-accelerator-wp_437ba0.svg) * [Pegasaas Accelerator WP](https://wordpress.org/plugins/pegasaas-accelerator-wp/) * [Frequently Asked Questions](https://wordpress.org/plugins/pegasaas-accelerator-wp/#faq) * [Support Threads](https://wordpress.org/support/plugin/pegasaas-accelerator-wp/) * [Active Topics](https://wordpress.org/support/plugin/pegasaas-accelerator-wp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/pegasaas-accelerator-wp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/pegasaas-accelerator-wp/reviews/) * 4 replies * 2 participants * Last reply from: [sfehmi](https://wordpress.org/support/users/sfehmi/) * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/stuck-in-queue/#post-13907995) * Status: resolved