Hi,
Looks like that flipbook doesn’t have source file set to it. Please check in the settings. If cache plugins are active, try clearing cache.
Best Regards,
DearHive
Hi @robert-sokol,
Glad to know, it was helpful to you.
Have a good day 🙂
DearHive
P.S. If you find our support helpful and when you have free time, feel free to leave a review about our plugin https://ww.wp.xz.cn/support/plugin/3d-flipbook-dflip-lite/reviews/
It would mean a lot to us 🙂
Hi, I have the same error popping up. It was loading before but now isn’t loading any of the flipbooks on my website (https://www.mdbc.com.my/information/mdbconnects/). I’ve not changed anything from the pages that displayed a couple of days ago, but now they won’t display. Would appreciate help in sorting this out. I’ve tried clearing the cache and have double checked pdfs are connected.
Thanks.
Hi @mdbccommunications ,
Your issue is little different from the original thread issue.
Rocketloader, from wp-rocket, is preventing the scripts from executing, The script contains data about the flipbook so it cannot load when blocked.
If possible try adding class df-shortcode-script in the excluded setting of the rockeloader.
Or as per their documentation: https://docs.wp-rocket.me/article/1349-delay-javascript-execution#what
Use the following string to exclude inline script:
window.DFLIP
Best Regards,
DearHive
Thank you. I’ve added the string to exclude the inline script. Everything works nicely again.
Thanks for all of your help and well done on such a great plugin.
Hello,
I added DearFlip components to chestercounty-life.com, and they just started all getting stuck on “DearFlip: Loading WEBGL 3D”. I see this error on the page https://chestercounty-life.com/wayne-art-center/ on Google Chrome. The console logs the following two error messages when I load this page.
/wp-content/plugins/…min.js?ver=1.7.13:4 Uncaught SyntaxError: Invalid or unexpected token
dflip.min.js?ver=1.7.13:9 Uncaught ReferenceError: MOCKUP is not defined
at o (dflip.min.js:9)
at Array.<anonymous> (dflip.min.js:9)
at HTMLScriptElement.s (dflip.min.js:9)
I tried uninstalling and reinstalling the DearFlip plugin by deleting the plugin directory and replacing it with a fresh installed version of the plugin, but I have not tried replacing the plugin by uninstalling it and then reinstalling it for fear of losing the data I have in the database holding the settings and posts I have created in the plugin.
What would you suggest I try to get these working again?
Thank you,
Jacob
