Title: Stuck loading when submitting form
Last modified: February 12, 2018

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# Stuck loading when submitting form

 *  Resolved [chrisbranding](https://wordpress.org/support/users/chrisbranding/)
 * (@chrisbranding)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/stuck-loading-when-submitting-form/)
 * So the issue I’m having is that out of no where the contact form has stopped 
   being able to submit, all anyone gets is the loading wheel and it just spins 
   forever. I have tried making changes to the .php, deactivated and reactivated
   the plugin, and tried seeing if it was being affected by another plugin and I
   have had no luck. What else should I try to resolve this issue?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstuck-loading-when-submitting-form%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/stuck-loading-when-submitting-form/#post-9967955)
 * FAQ > [The spinning arrow icon shows up once I submit a form, but then nothing happens.](https://contactform7.com/faq/the-spinning-arrow-icon-shows-up-once-i-submit-a-form/)
 *  [jfinver](https://wordpress.org/support/users/jfinver/)
 * (@jfinver)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/stuck-loading-when-submitting-form/#post-9970730)
 * I am having this same issue on one of my sites. I have been using this plugin
   without issues and then with the latest update am getting this spinning wheel.
   I also tried deactivating plugins + theme, that did not fix it. The form is still
   working — the submission goes through and I receive the email but the user thinks
   it doesn’t because they just get the spinning arrows. Any suggestions beyond 
   the FAQ?
 *  Thread Starter [chrisbranding](https://wordpress.org/support/users/chrisbranding/)
 * (@chrisbranding)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/stuck-loading-when-submitting-form/#post-9970873)
 * My problem stemmed from the SMTP plugin I was using. The problem lied in that
   no emails were being sent out through WordPress at all. After adding some extra
   code to the SMTP email plugin I was able to get it working.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Stuck loading when submitting form’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255)
 * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [chrisbranding](https://wordpress.org/support/users/chrisbranding/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/stuck-loading-when-submitting-form/#post-9970873)
 * Status: resolved