Title: Stuck on “Brand Name”
Last modified: September 11, 2025

---

# Stuck on “Brand Name”

 *  Resolved [Andrzej Klasén](https://wordpress.org/support/users/bibeldans/)
 * (@bibeldans)
 * [7 months, 2 weeks ago](https://wordpress.org/support/topic/stuck-on-brand-name/)
 * What do I do?
 * “Danskyrka” is my site. “Next”-button doesn’t not go to step 2.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstuck-on-brand-name%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Saiful Islam](https://wordpress.org/support/users/saifislam01/)
 * (@saifislam01)
 * [7 months, 2 weeks ago](https://wordpress.org/support/topic/stuck-on-brand-name/#post-18637260)
 * Hi [@bibeldans](https://wordpress.org/support/users/bibeldans/),
 * Thank you for reaching out and sharing the details with us.
 * We’ve already looked into the issue you mentioned regarding the **“Next” button
   not going to Step 2** on your site, _**Danskyrka**_.
 * Our team has applied a fix on your account, so this should now be working properly.
   Could you please check again from your end and let us know if everything is running
   smoothly?
 * We’ll be here to assist you further if you notice anything else.
 * Best regards,
 *  Thread Starter [Andrzej Klasén](https://wordpress.org/support/users/bibeldans/)
 * (@bibeldans)
 * [7 months, 2 weeks ago](https://wordpress.org/support/topic/stuck-on-brand-name/#post-18637384)
 * Sorry, but I don’t get it :-/
   I’m using WeMail version 2.0.0.Is there a new update
   somewhere?The “Next” button not going to Step 2!
 *  Thread Starter [Andrzej Klasén](https://wordpress.org/support/users/bibeldans/)
 * (@bibeldans)
 * [7 months, 2 weeks ago](https://wordpress.org/support/topic/stuck-on-brand-name/#post-18637409)
 * Where do I find **Email Templates**?
 *  Plugin Support [Saiful Islam](https://wordpress.org/support/users/saifislam01/)
 * (@saifislam01)
 * [7 months, 2 weeks ago](https://wordpress.org/support/topic/stuck-on-brand-name/#post-18638425)
 * Hi [@bibeldans](https://wordpress.org/support/users/bibeldans/),
 * Thank you for sharing the update.
 * Since the **“Next” button** isn’t working on your end, could you please **record
   a video** showing the issue and submit it along with a [support ticket here](https://wedevs.com/contact/)?
   This will help our team clearly understand what’s happening and provide you with
   a faster resolution.
 * Also, it looks like you might be referring to **Email Gateways**. If that’s the
   case, please navigate to **weMail → Settings → Email**, where you’ll find all
   the available gateway options.
 * Looking forward to your update so we can resolve this for you as quickly as possible.
 * Best regards,
 *  Thread Starter [Andrzej Klasén](https://wordpress.org/support/users/bibeldans/)
 * (@bibeldans)
 * [7 months, 2 weeks ago](https://wordpress.org/support/topic/stuck-on-brand-name/#post-18638737)
 * The remedy was to insert Integration Api Key from
 * app.getwemail(.)io(/)sites(/)xxxxx(/)settings(/)api-keys
 * Thank you for your patience!!!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Stuck on “Brand Name”’ is closed to new replies.

 * ![](https://ps.w.org/wemail/assets/icon-256x256.gif?rev=2818778)
 * [weMail: Email Marketing, Email Automation, Newsletters, Subscribers & Email Optins for WooCommerce](https://wordpress.org/plugins/wemail/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wemail/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wemail/)
 * [Active Topics](https://wordpress.org/support/plugin/wemail/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wemail/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wemail/reviews/)

## Tags

 * [name](https://wordpress.org/support/topic-tag/name/)

 * 8 replies
 * 2 participants
 * Last reply from: [Andrzej Klasén](https://wordpress.org/support/users/bibeldans/)
 * Last activity: [7 months, 2 weeks ago](https://wordpress.org/support/topic/stuck-on-brand-name/#post-18638737)
 * Status: resolved