Title: Stuck on “Processing. Please wait”…
Last modified: December 29, 2025

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# Stuck on “Processing. Please wait”…

 *  Resolved [luisoliverio](https://wordpress.org/support/users/luisoliverio/)
 * (@luisoliverio)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/stuck-on-processing-please-wait-4/)
 * Hi! I’m testing my subscriptions, previously working ok, but recently, when trying
   to register, I get stuck in the “Processing. Please wait…”.
 * What am I doing wrong? Also, I tried to active reCaptcha, but it’s not showing.
 * Thanks for your help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstuck-on-processing-please-wait-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [alexandrubodea](https://wordpress.org/support/users/alexandrubodea/)
 * (@alexandrubodea)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/stuck-on-processing-please-wait-4/#post-18770538)
 * Hi [@luisoliverio](https://wordpress.org/support/users/luisoliverio/),
 * This issue sometimes occurs because of caching. For this:
 * 1. Please exclude our pages, the pages created with our shortcodes, especially
   the page where you have the PMS Register form ( [pms-register] ) from any caching
   plugin you have active.
 * 2. If you have any caching enabled via a plugin or from your **hosting**, please
   disable them temporarily and check if the issue still persists (you can check
   with the hosting about this).
 * 3. Please create a new page on your site, and on this new page, add only the 
   PMS Register form ( [pms-register] ) and check if the issue still persists.
 * **Note**: After every modifications make sure to hard refresh the browser from
   where you’re testing the form. You can also read more about this here: [https://help.gavel.io/articles/how-to-do-a-hard-refresh-in-any-browser](https://help.gavel.io/articles/how-to-do-a-hard-refresh-in-any-browser)
 * Regarding the reCaptcha:
 * Could you please go to your site’s Dashboard -> Paid Member Subscriptions -> 
   Settings ->Misc -> reCaptcha -> and send a screenshot from there (please make
   sure all the settings from that page can be seen)?
 * **Note:** Since this is a public forum, please make sure all sensitive/private
   information is hidden/blurred from the screenshots.
 * **Note:** You can use a site like [https://snipboard.io/](https://snipboard.io/)
   to share the screenshots.
 *  Thread Starter [luisoliverio](https://wordpress.org/support/users/luisoliverio/)
 * (@luisoliverio)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/stuck-on-processing-please-wait-4/#post-18773110)
 * I don’t have any caching plugin.
 * I created a new page: [https://memodi.memodiapp.com/prueba-delete/](https://memodi.memodiapp.com/prueba-delete/)
   and it worked. Did nothing else. Is there anything I should look for to prevent
   this?
 * The reCaptcha can wait.
 *  Plugin Support [alexandrubodea](https://wordpress.org/support/users/alexandrubodea/)
 * (@alexandrubodea)
 * [5 months ago](https://wordpress.org/support/topic/stuck-on-processing-please-wait-4/#post-18774580)
 * In that case, most likely you have some kind of caching enabled by your hosting.
   You will need to speak with them to exclude those pages (where you have the Registration
   and Account forms) from their caching.
 *  Thread Starter [luisoliverio](https://wordpress.org/support/users/luisoliverio/)
 * (@luisoliverio)
 * [5 months ago](https://wordpress.org/support/topic/stuck-on-processing-please-wait-4/#post-18775115)
 * Got it. For now, I’ll mark as solved. Thanks a lot!

Viewing 4 replies - 1 through 4 (of 4 total)

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to reply to this topic.

 * ![](https://ps.w.org/paid-member-subscriptions/assets/icon-256x256.png?rev=2961161)
 * [Paid Membership Subscriptions - Effortless Memberships, Recurring Payments & Content Restriction](https://wordpress.org/plugins/paid-member-subscriptions/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/paid-member-subscriptions/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/paid-member-subscriptions/)
 * [Active Topics](https://wordpress.org/support/plugin/paid-member-subscriptions/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/paid-member-subscriptions/unresolved/)
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## Tags

 * [payment](https://wordpress.org/support/topic-tag/payment/)
 * [register](https://wordpress.org/support/topic-tag/register/)

 * 4 replies
 * 2 participants
 * Last reply from: [luisoliverio](https://wordpress.org/support/users/luisoliverio/)
 * Last activity: [5 months ago](https://wordpress.org/support/topic/stuck-on-processing-please-wait-4/#post-18775115)
 * Status: resolved