Title: stuck while import Last modified: October 12, 2018 --- # stuck while import * Resolved [goetzilla](https://wordpress.org/support/users/goetzilla/) * (@goetzilla) * [7 years, 7 months ago](https://wordpress.org/support/topic/stuck-while-import/) * I exported a WP site and tried to import it in both ways, as upload and as backup. One stays at “blog preparation completed”, the other at “activating mu-plugins…” Trying to see the site results in an 500 error. I changed the wp-content rights from 557 to 577, no effect. Any suggestions? I’ll go sleep now… How long should importing 73 MB take, can you tell from experience how long I should wait before interrupting? THX * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstuck-while-import%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Pim J. Iliev](https://wordpress.org/support/users/pimjitsawang/) * (@pimjitsawang) * [7 years, 7 months ago](https://wordpress.org/support/topic/stuck-while-import/#post-10776907) * Hi goetzilla, * It should take 5 minutes at most for a 73MB file. What is your PHP version? * Could you set WP_DEBUG in your wp-config.php file to true, refresh the frontend and send us an error to support at servmask.com? * Thank you! - This reply was modified 7 years, 7 months ago by [Pim J. Iliev](https://wordpress.org/support/users/pimjitsawang/). - This reply was modified 7 years, 7 months ago by [Pim J. Iliev](https://wordpress.org/support/users/pimjitsawang/). * Thread Starter [goetzilla](https://wordpress.org/support/users/goetzilla/) * (@goetzilla) * [7 years, 7 months ago](https://wordpress.org/support/topic/stuck-while-import/#post-10776919) * Thanks for getting in touch that quick! I really appreciate your help. With activated WP_DEBUG i get the following error message * Parse error: syntax error, unexpected ‘[‘ in /mnt/web222/e0/55/5224055/htdocs/ WordPress_02/wp-content/mu-plugins/wp-nc-easywp/vendor/wpbones/wpbones/src/helpers. php on line 87 * Plugin Author [Yani](https://wordpress.org/support/users/yaniiliev/) * (@yaniiliev) * [7 years, 7 months ago](https://wordpress.org/support/topic/stuck-while-import/#post-10776922) * [@goetzilla](https://wordpress.org/support/users/goetzilla/) * It could be a PHP version incompatibility. What is your PHP version? * Thread Starter [goetzilla](https://wordpress.org/support/users/goetzilla/) * (@goetzilla) * [7 years, 7 months ago](https://wordpress.org/support/topic/stuck-while-import/#post-10776925) * I am currently using PHP 5.3 * Thread Starter [goetzilla](https://wordpress.org/support/users/goetzilla/) * (@goetzilla) * [7 years, 7 months ago](https://wordpress.org/support/topic/stuck-while-import/#post-10776928) * Just found out that one is an old version… :-/ Which one do you suggest? I can choose from different versions… * Plugin Author [Yani](https://wordpress.org/support/users/yaniiliev/) * (@yaniiliev) * [7 years, 7 months ago](https://wordpress.org/support/topic/stuck-while-import/#post-10776930) * [@goetzilla](https://wordpress.org/support/users/goetzilla/) * Use the same one as the site you were exporting from. If you do not know, then try with PHP 7.2 and if it does not work go for 5.6 * Thread Starter [goetzilla](https://wordpress.org/support/users/goetzilla/) * (@goetzilla) * [7 years, 7 months ago](https://wordpress.org/support/topic/stuck-while-import/#post-10776957) * PHP 7.2 does the job, it seems. Damn, that is actually something I could have thought about earlier… was a bit tricky to get to the settings, though. Now the navigation menu does’nt link to the propoer pages anymore. Any suggestions on that * Anyway, thanks a lot so far, great tool! * Plugin Author [Yani](https://wordpress.org/support/users/yaniiliev/) * (@yaniiliev) * [7 years, 7 months ago](https://wordpress.org/support/topic/stuck-while-import/#post-10776983) * [@goetzilla](https://wordpress.org/support/users/goetzilla/) * Try with default permalinks structure, if the menu works with the default, you are missing mod_rewrite on your apache server. * The plugin should have warned you that you are importing on PHP 5 while your site was PHP 7 – you might have missed it. * Thread Starter [goetzilla](https://wordpress.org/support/users/goetzilla/) * (@goetzilla) * [7 years, 7 months ago](https://wordpress.org/support/topic/stuck-while-import/#post-10776999) * You’re the best that’s it 🙂 Thanks. Hope your day will be as great as mine will be now 😉 * Plugin Author [Yani](https://wordpress.org/support/users/yaniiliev/) * (@yaniiliev) * [7 years, 7 months ago](https://wordpress.org/support/topic/stuck-while-import/#post-10777126) * 🙂 🙂 🙂 * [webcolor](https://wordpress.org/support/users/webcolor/) * (@webcolor) * [7 years, 6 months ago](https://wordpress.org/support/topic/stuck-while-import/#post-10875939) * I was facing this issue because of different versions of PHP. I am sure that can be easily added to plugin, recognize and warn before starting the import? * Plugin Author [Yani](https://wordpress.org/support/users/yaniiliev/) * (@yaniiliev) * [7 years, 6 months ago](https://wordpress.org/support/topic/stuck-while-import/#post-10875966) * [@webcolor](https://wordpress.org/support/users/webcolor/) * The plugin displays a bold message in import when the archive is made on PHP5 and the site is using PHP7 – that’s where we saw the most of the issues. Migrating between non-major versions like PHP 5.3 5.4 5.5 and 5.6 is usually not a problem. Unfortunately, a large number of plugins do not support PHP7 still. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘stuck while import’ is closed to new replies. * ![](https://ps.w.org/all-in-one-wp-migration/assets/icon-256x256.png?rev=2458334) * [All-in-One WP Migration and Backup](https://wordpress.org/plugins/all-in-one-wp-migration/) * [Frequently Asked Questions](https://wordpress.org/plugins/all-in-one-wp-migration/#faq) * [Support Threads](https://wordpress.org/support/plugin/all-in-one-wp-migration/) * [Active Topics](https://wordpress.org/support/plugin/all-in-one-wp-migration/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/all-in-one-wp-migration/unresolved/) * [Reviews](https://wordpress.org/support/plugin/all-in-one-wp-migration/reviews/) * 11 replies * 4 participants * Last reply from: [Yani](https://wordpress.org/support/users/yaniiliev/) * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/stuck-while-import/#post-10875966) * Status: resolved