Title: Styling customisations have no effect
Last modified: October 29, 2025

---

# Styling customisations have no effect

 *  Resolved [Gal Baras](https://wordpress.org/support/users/galbaras/)
 * (@galbaras)
 * [5 months, 2 weeks ago](https://wordpress.org/support/topic/styling-customisations-have-no-effect/)
 * I’ve tried to change the font size in Custom Style Options and in Custom CSS,
   but neither method seems to be working.
 * Is this only a Premium option?
 * If not, do I need to do anything else for my style customisations to take effect?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstyling-customisations-have-no-effect%2Fpage%2F2%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 16 through 17 (of 17 total)

[←](https://wordpress.org/support/topic/styling-customisations-have-no-effect/?output_format=md)
[1](https://wordpress.org/support/topic/styling-customisations-have-no-effect/?output_format=md)
2

 *  Thread Starter [Gal Baras](https://wordpress.org/support/users/galbaras/)
 * (@galbaras)
 * [5 months ago](https://wordpress.org/support/topic/styling-customisations-have-no-effect/page/3/#post-18716233)
 * With a solid class and/or ID hierarchy, it should be possible to override styles
   without using !important.
 * For example, to override a style for `.wp-chatbot-chat-container ul.wp-chatbot-
   messages-container li`, you could use `**.entry-content** .wp-chatbot-chat-container
   ul.wp-chatbot-messages-container li` or `.wp-chatbot-chat-container ul.wp-chatbot-
   messages-container li**.wp-chatbot-search-item**`. Adding these qualifiers before,
   after or somewhere in the middle makes the selector more specific, and therefore
   overriding.
 * I suggest you look through the superset of elements used for the chatbot and 
   use classes that allow each element to be isolated for styling. Also, rather 
   than using the prefix `wp-chatbot`, which is a bit long, and hyphenated, consider
   using `wpbot`, which also matches the plugin name.
 * And when you style things yourself, use the most general selectors possible, 
   e.g. all paragraphs or all list items in the chatbot, as this will allow developers
   to override using slightly more specific selector.
 *  Thread Starter [Gal Baras](https://wordpress.org/support/users/galbaras/)
 * (@galbaras)
 * [5 months ago](https://wordpress.org/support/topic/styling-customisations-have-no-effect/page/3/#post-18716272)
 * After the last update, settings are saved OK, although this takes a while, and
   the font size from the settings takes effect, so I no longer need custom CSS.
 * I think this topic can be closed. Thank you for the support.

Viewing 2 replies - 16 through 17 (of 17 total)

[←](https://wordpress.org/support/topic/styling-customisations-have-no-effect/?output_format=md)
[1](https://wordpress.org/support/topic/styling-customisations-have-no-effect/?output_format=md)
2

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstyling-customisations-have-no-effect%2Fpage%2F2%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

 * ![](https://ps.w.org/chatbot/assets/icon-256x256.gif?rev=3334120)
 * [WPBot - AI ChatBot for Live Support, Lead Generation, AI Services](https://wordpress.org/plugins/chatbot/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/chatbot/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/chatbot/)
 * [Active Topics](https://wordpress.org/support/plugin/chatbot/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/chatbot/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/chatbot/reviews/)

 * 34 replies
 * 2 participants
 * Last reply from: [Gal Baras](https://wordpress.org/support/users/galbaras/)
 * Last activity: [5 months ago](https://wordpress.org/support/topic/styling-customisations-have-no-effect/page/3/#post-18716272)
 * Status: resolved