Title: Subgroups are missing
Last modified: August 21, 2016

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# Subgroups are missing

 *  Resolved [kalico](https://wordpress.org/support/users/kalico/)
 * (@kalico)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/subgroups-are-missing/)
 * I have three top-level groups, and three sub groups. The “counts” in admin and
   on the front end display an accurate number of groups (on the admin side, it 
   shows the right number of public and private groups as well). But the subgroups
   do not show up in the admin menu, and they don’t show up when I click the + sign
   on the parent group, and they don’t show up when I click on “member groups” even
   though it says there are (for example) 2 member groups.
 * You can see the public (sandbox) site here:
 * [http://nrocnetwork.org/community](http://nrocnetwork.org/community)
 * Click on “Home” to see the groups page.
 * [https://wordpress.org/plugins/bp-group-hierarchy/](https://wordpress.org/plugins/bp-group-hierarchy/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [solhuebner](https://wordpress.org/support/users/solhuebner/)
 * (@solhuebner)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/subgroups-are-missing/#post-4838611)
 * The counts are also missing for me… would be great to have them 🙂
 *  Thread Starter [kalico](https://wordpress.org/support/users/kalico/)
 * (@kalico)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/subgroups-are-missing/#post-4838665)
 * The original problem is resolved, and I don’t know if I can blame the plugin,
   or conflicting plugins, or my own fumble, or what.
 * I discovered that the plugin was marked (in admin) as deactivated….and yet all
   the functionality I expected was there, in the front end…so I was able to create
   groups without a problem. So there must have been some strange conflict with 
   another plugin, or something I did wrong or … something. I also noticed there
   was an updated version of the plugin available.
 * I ended up uninstalling the old version, reinstalling the new version, and getting
   into the database and removing the “ghost” forums.
 * I did not have a problem with the counts missing…they were displaying, just inaccurately.
   So [@solhuebner](https://wordpress.org/support/users/solhuebner/), you may wish
   to open a new thread for your issue; I doubt it’s related to my mess. 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Subgroups are missing’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/bp-group-hierarchy.svg)
 * [BP Group Hierarchy](https://wordpress.org/plugins/bp-group-hierarchy/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/bp-group-hierarchy/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/bp-group-hierarchy/)
 * [Active Topics](https://wordpress.org/support/plugin/bp-group-hierarchy/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/bp-group-hierarchy/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/bp-group-hierarchy/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [kalico](https://wordpress.org/support/users/kalico/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/subgroups-are-missing/#post-4838665)
 * Status: resolved