Title: Subject Line is code
Last modified: October 19, 2020

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# Subject Line is code

 *  Resolved [mhales86](https://wordpress.org/support/users/mhales86/)
 * (@mhales86)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/subject-line-is-code/)
 * I have added and removed the **subject line** in the form settings. Each time
   the form comes into my email the subject is random code.
 * The website is using Elementor page builder. Is there a conflict?
    Please advise.
    -  This topic was modified 5 years, 7 months ago by [mhales86](https://wordpress.org/support/users/mhales86/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Njones35](https://wordpress.org/support/users/njones35/)
 * (@njones35)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/subject-line-is-code/#post-13555690)
 * Hi there,
 * Thanks for reaching out to us today. I am happy to help.
 * It sounds like your email subject line is being encoded. Could you please try
   the code snippet here to resolve this issue: [https://formidableforms.com/knowledgebase/frm_encode_subject/#kb-add-subject-encoding](https://formidableforms.com/knowledgebase/frm_encode_subject/#kb-add-subject-encoding)
 * You can put the code in the Code Snippets plugin, your own plugin, or your theme’s
   functions.php file. I recommend you put it in the Code Snippets plugin, which
   has some nice features and will allow you to retain the functionality even if
   you change themes.
    [https://wordpress.org/plugins/code-snippets/](https://wordpress.org/plugins/code-snippets/)
 * You can read about this in our documentation here:
    [https://formidableforms.com/knowledgebase/formidable-hooks/#kb-where-to-put-the-code](https://formidableforms.com/knowledgebase/formidable-hooks/#kb-where-to-put-the-code)
 *  Thread Starter [mhales86](https://wordpress.org/support/users/mhales86/)
 * (@mhales86)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/subject-line-is-code/#post-13559333)
 * [https://tinyurl.com/y2w3glyt](https://tinyurl.com/y2w3glyt)
 * [https://tinyurl.com/y6mhbneb](https://tinyurl.com/y6mhbneb)
    Still not working.
   Please advise.
 *  Plugin Support [Njones35](https://wordpress.org/support/users/njones35/)
 * (@njones35)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/subject-line-is-code/#post-13560836)
 * It would be helpful to test to see if anything on your site is interfering with
   Formidable and causing the issue.
 * Could you please go through the following steps?
    [https://formidableforms.com/knowledgebase/what-plugins-are-known-to-cause-conflicts/#kb-how-to-find-a-conflict](https://formidableforms.com/knowledgebase/what-plugins-are-known-to-cause-conflicts/#kb-how-to-find-a-conflict)
 * If the issue doesn’t show up under these circumstances, you can add each item
   back in, one at a time, and test after adding each one until you find the culprit.
 * Let me know what you discover.

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [email subject](https://wordpress.org/support/topic-tag/email-subject/)

 * 3 replies
 * 2 participants
 * Last reply from: [Njones35](https://wordpress.org/support/users/njones35/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/subject-line-is-code/#post-13560836)
 * Status: resolved