Dear @amanhstu,
the provided link does not resolve in my browsers. Even the top level domain is not resolving.
best regards.
Mondula Team
May be it was down for a moment. Please check it now https://pathediting.com/custom-quote-process/
Dear @amanhstu,
after testing i can recommend to remove the file upload and try again.
The file upload is something we are working on and only a very few users are using it.
The file will only transmitted with the mail and not stored somewhere else.
It must be stored temporarily at a folder from the plugin. make sure that the folder is writeable.
The field is not good for transmitting big data and each file must meet the wordpress gudelines of your mediathek library settings.
We will expand with a new upload element as soon as we find a proper solution.
best regards.
I removed the file upload option there. But it still says submission failed. Also still trouble shoot email shows below error
Tried to send an email to [ email address deleted, please don’t post those here ] but the wp_mail function failed.
Please check you WordPress/PHP Mail Configuration as it seems to be broken.
Error Message: Message failed – Error: An error occurred during the SMTP request: From header sender domain not verified (gmail.com) On your Sending > Verified Senders page verify the sender domain or email to be allowed to send.
Please try the troubleshooting steps from the multi step form again using a different email address (not @gmail.com).
If the error persists, feel free to contact us again.
I tried to send email to [email protected] but still see below problem
Tried to send an email to [email protected] but the wp_mail function failed.
Please check you WordPress/PHP Mail Configuration as it seems to be broken.
Error Message: Message failed – Error: An error occurred during the SMTP request: From header sender domain not verified (gmail.com) On your Sending > Verified Senders page verify the sender domain or email to be allowed to send.
Dear @amanhstu,
first of all, please verify that this is not only plugin based and other mails at your WP are going thru.
After reviewing the issue it says for both that the problem is caused by GMAIL settings:
The “From header sender domain not verified” error means you’re trying to send an email from an email address that hasn’t been verified as part of your account. You need to verify either the domain (like gmail.com) or the specific sender email address to be allowed to send, according to SMTP2GO
check the “from” in the settings of the form please!
1. Verify the Domain:
- Go to your email provider’s settings (e.g., Google Workspace, Sendinblue, etc.) and locate the “Verified Senders” or “Sender Domains” section.
- Add your domain (e.g.,
example.com) and follow the instructions to verify it. This usually involves adding a specific DNS record to your domain’s DNS settings.
- Once verified, the domain will be authorized for sending emails from that domain.
2. Verify the Sender Email Address (if domain verification is not possible):
- If you can’t verify the domain, you can verify individual sender email addresses.
- This involves adding the specific email address to the “Verified Senders” section and following the verification steps (usually a verification email sent to that address).
(Google snippet)
i hope this helps.
best regards
Mondula Team
Well all other wordpress form and all other wordpress emails is going through just fine. Its only this one is not working. so I think definitely its your plugin problem.. I might switch to ninja form if this doesn’t work properly
Hi again,
sry to hear that, i can only say that the plugin ist working fine in a lot of instances including our demo (saw a commit with an gmail sender….)
From here i cannot advice much more.
If you have a chance to start over with a fresh worpress install it might be an option to test.
You can also send the .JSON of the form for testing in our systems but from, my point of view the form itself is not the problem.
best regards.
