Submission progress indicator keeps rotating

  • Gusztav

    (@gusztav)


    11 years, 8 months ago

    Hi,

    Contact 7 forms work almost properly on my site, the forms display correctly and I receive all submitted information via e-mail.

    There’s one thing, however: when I click Submit, the progress indicator appearing next to the button will never stop or hide. That is, even if the e-mail with the submitted data is received, the form looks like as if it were in the process of trying to send a message, and users will never receive a confirmation that submission was successful.

    Learning from the results of a few other similar problems, I guess the issue can somehow be related to the fact that the site is running on HTTPS, which seems to introduce some JS errors.

    Do you have any solution or a few tips how to try to spot the error?

    https://ww.wp.xz.cn/plugins/contact-form-7/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    11 years, 8 months ago

    FAQ > The spinning arrow icon shows up once I submit a form, but then nothing happens.

    Thread Starter Gusztav

    (@gusztav)

    11 years, 8 months ago

    Hi,

    That is not real help, If I were into PHP that much, I would not submit this post. Deactivating other plugins did not help, unfortunatelly.

    Why I mentioned HTTPS is that I had another similar issues, and it turned out the existence of HTTPS is a key.

    Neil Murray

    (@buzztone)

    11 years, 8 months ago

    Step by step approach to finding Javascript Conflicts

    1. Switch temporarily to a WordPress default theme (Twenty Eleven etc.) and see if the problem goes away.

    If it does, you’ve most likely got a JavaScript conflict with your current WordPress theme.

    If switching to default theme doesn’t help it could be one of the plugins you are using that is causing the problem.

    2. Disable all plugins other than Contact Form 7

    If doing that solves the problem, you can then add back each item – one by one, until you find the real cause of the problem.

    You will need to disable, temporarily, ALL JavaScript, other than that from CF7, including anything in your theme (switch temporarily to a default theme), if you want to get to the source of the problem.

Viewing 3 replies - 1 through 3 (of 3 total)

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