Title: Submit button does not work with Captcha enabled
Last modified: February 1, 2022

---

# Submit button does not work with Captcha enabled

 *  Resolved [tkrauss](https://wordpress.org/support/users/tkrauss/)
 * (@tkrauss)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/submit-button-does-not-work-with-captcha-enabled/)
 * Looking to purchase PRO version but on the free plugin, the test form I created
   goes in a loop when completing the captcha math problem (it refreshes to the 
   same page but never accepts the sign-up).
 * If I disable captcha, it will accept the sign-up (of course I want to have captcha
   enabled…and when I tried reCAPTCHA invisible it returned a fatal error page).
 * Side note – the accepted sign-up, when managing and hitting “clear” it returns
   an error page. The name gets removed but the slot does not reopen for a new person
   to sign-up.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Fetch Designs](https://wordpress.org/support/users/fetchdesigns/)
 * (@fetchdesigns)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/submit-button-does-not-work-with-captcha-enabled/#post-15316504)
 * Thanks for reporting this. I will see if I can reproduce on my end. In the meantime,
   can you confirm what versions of WordPress and PHP you are running? You should
   be able to find your version of PHP by going into your WordPress admin under **
   Tools > Site Health**, then click the **Info** tab and then open the **Server**
   section.
 *  Thread Starter [tkrauss](https://wordpress.org/support/users/tkrauss/)
 * (@tkrauss)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/submit-button-does-not-work-with-captcha-enabled/#post-15316549)
 * Thank you
 * Site is currently running:
    WP Ver 5.9 PHP 7.4.27
 *  Plugin Author [Fetch Designs](https://wordpress.org/support/users/fetchdesigns/)
 * (@fetchdesigns)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/submit-button-does-not-work-with-captcha-enabled/#post-15317708)
 * The second issue you reported should be resolved after updating to the latest
   version that was just released, version 2.2.0.1. Can you confirm if you have 
   any issues clearing spots after updating?
 * As for the reCAPTCHA issue, I haven’t been able to reproduce this just yet. Are
   you able to provide a link to a page where you are seeing this issue?
 * If you’d prefer not to post in a public forum, feel free to send it using the
   contact form at [https://www.fetchdesigns.com/contact](https://www.fetchdesigns.com/contact)
   and just reference this forum post in your message.
 *  Thread Starter [tkrauss](https://wordpress.org/support/users/tkrauss/)
 * (@tkrauss)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/submit-button-does-not-work-with-captcha-enabled/#post-15320806)
 * Thank you,
 * The clearing issue was resolved with the plugin update. I sent you a message 
   with link regarding the ability to test the reCAPTCHA issue. The update did resolve
   the math problem issue where only using that to restrict form submission initially
   resulted in a loop, now successfully accepted the signup.
 *  Plugin Author [Fetch Designs](https://wordpress.org/support/users/fetchdesigns/)
 * (@fetchdesigns)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/submit-button-does-not-work-with-captcha-enabled/#post-15322140)
 * Just to update the forum… a fix for the reCAPTCHA issue will be released with
   the next update of the plugin (version 2.2.0.2). It should only be an issue with
   sites running on certain server setups (case sensitive file systems).
 *  Thread Starter [tkrauss](https://wordpress.org/support/users/tkrauss/)
 * (@tkrauss)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/submit-button-does-not-work-with-captcha-enabled/#post-15322177)
 * Thank you for the prompt response and I can confirm the BETA test version did
   resolve the issue.
 * Thank you for the quick support and resolution to the issue! Just purchased the
   PRO version because of the great customer service and the product looks like 
   it will work great for our needs!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Submit button does not work with Captcha enabled’ is closed to new replies.

 * ![](https://ps.w.org/sign-up-sheets/assets/icon.svg?rev=1117093)
 * [Sign-up Sheets](https://wordpress.org/plugins/sign-up-sheets/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/sign-up-sheets/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/sign-up-sheets/)
 * [Active Topics](https://wordpress.org/support/plugin/sign-up-sheets/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/sign-up-sheets/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/sign-up-sheets/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [tkrauss](https://wordpress.org/support/users/tkrauss/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/submit-button-does-not-work-with-captcha-enabled/#post-15322177)
 * Status: resolved