Title: Submit button doesn't work
Last modified: August 22, 2016

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# Submit button doesn't work

 *  Resolved [aswinnair](https://wordpress.org/support/users/aswinnair/)
 * (@aswinnair)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/submit-button-doesnt-work-5/)
 * Using version 2.63. Works fine on my DEV. In PROD, “Loading” message stays without
   sending emails. Same permalink structure in DEV and PROD. Please help.
 * [https://wordpress.org/plugins/wp-email/](https://wordpress.org/plugins/wp-email/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Lester Chan](https://wordpress.org/support/users/gamerz/)
 * (@gamerz)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/submit-button-doesnt-work-5/#post-5635749)
 * Most likely a JS script problem. Is there any console error when you click submit?
 *  Thread Starter [aswinnair](https://wordpress.org/support/users/aswinnair/)
 * (@aswinnair)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/submit-button-doesnt-work-5/#post-5635756)
 * No visible error. ‘Loading” message stays on for ever. Which JS script I should
   look for?
 *  Plugin Author [Lester Chan](https://wordpress.org/support/users/gamerz/)
 * (@gamerz)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/submit-button-doesnt-work-5/#post-5635781)
 * Any JS error, what is your site URL with the problem?
 *  Thread Starter [aswinnair](https://wordpress.org/support/users/aswinnair/)
 * (@aswinnair)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/submit-button-doesnt-work-5/#post-5635867)
 * Firebug showing 403 forbidden error on admin-ajax.php when ‘Mail it’ button is
   clicked.
 *  Plugin Author [Lester Chan](https://wordpress.org/support/users/gamerz/)
 * (@gamerz)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/submit-button-doesnt-work-5/#post-5635869)
 * This might help [http://lesterchan.net/wordpress/2012/06/05/ajax-not-working-for-wp-email-wp-polls-wp-postratings-or-wp-postviews/](http://lesterchan.net/wordpress/2012/06/05/ajax-not-working-for-wp-email-wp-polls-wp-postratings-or-wp-postviews/)(
   2nd point)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Submit button doesn't work’ is closed to new replies.

 * ![](https://ps.w.org/wp-email/assets/icon.svg?rev=978017)
 * [WP-EMail](https://wordpress.org/plugins/wp-email/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-email/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-email/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-email/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-email/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-email/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Lester Chan](https://wordpress.org/support/users/gamerz/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/submit-button-doesnt-work-5/#post-5635869)
 * Status: resolved