Title: Submit Button Not Working
Last modified: August 9, 2024

---

# Submit Button Not Working

 *  Resolved [tgreeley](https://wordpress.org/support/users/tgreeley/)
 * (@tgreeley)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/submit-button-not-working-101/)
 * Hi – I have MC4WP and also Wordfence. I am testing the data entry on the home
   page but when I click on the submit button nothing happens. No message. Nothing.
 * I am not using recaptcha on this form but I do have it on my site with a Profile
   Builder form. This is a very simple two field form. I confirmed the fields are
   also required in Mail Chimp:
 * <span style=”color: rgb(0, 0, 0); font-family: "Helvetica Neue"; font-size: 13px;
   white-space-collapse: collapse;”><input type=”text” name=”FNAME” placeholder=”
   First Name” required=””><input type=”email” name=”EMAIL” placeholder=”Email” 
   required=””><input type=”submit” value=”Click to Stay Informed!”></span>
 * I deactivated wordfence and it didn’t help.
 * I checked the log and there were 5 entries:
 * [2024-08-08 07:04:45] INFO: Form 3868 > Submitted with errors: spam
 * [2024-08-08 08:01:45] INFO: Form 3868 > Submitted with errors: spam
 * [2024-08-08 10:25:16] INFO: Form 3868 > Submitted with errors: spam
 * [2024-08-08 22:07:14] INFO: Form 3868 > Submitted with errors: spam
 * [2024-08-08 23:53:16] WARNING: Form 3868 > jd92**@ya***.com is already subscribed
   to the selected list(s)
 * I have been working on this for hours and can’t figure it out! Please help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsubmit-button-not-working-101%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/submit-button-not-working-101/#post-17942627)
 * Hello,
 * Thanks for reaching out to us.
 * The error you see is the message returned by MailChimp.com when the user data
   is submitted. Also, when I check your website code, I see the following. The 
   button is disabled for some reason.
 *     ```wp-block-code
       <input type="submit" value="Click to Stay Informed!" disabled="disabled">
       ```
   
 * To debug this further, first please update the form settings to allow “Update
   existing user” setting to “Yes”. This will then stop showing the error if you
   are already subscribed to a MailChimp Audience/list.
   Secondly, please disable
   all plugins except ours and test if the submit button works. If it does, then
   enable one plugin at a time to see which plugin causes a conflict. You can also
   get to us using the details at [https://www.mc4wp.com/contact/](https://www.mc4wp.com/contact/)
   so we can share more details.

Viewing 1 replies (of 1 total)

The topic ‘Submit Button Not Working’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577)
 * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-wp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-wp/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-wp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/submit-button-not-working-101/#post-17942627)
 * Status: resolved