Title: Submission email not sending
Last modified: February 29, 2024

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# Submission email not sending

 *  Resolved [scriptic](https://wordpress.org/support/users/scriptic/)
 * (@scriptic)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/submit-button-unresponsive/)
 * The submit button is not sending an email with the form responses after submission.
   Under “Email notifications” I specified the emails that should receive the form
   submissions. Not sure what I’m missing for the email to be sent after the form
   is submitted.
    -  This topic was modified 2 years, 3 months ago by [scriptic](https://wordpress.org/support/users/scriptic/).
    -  This topic was modified 2 years, 3 months ago by [scriptic](https://wordpress.org/support/users/scriptic/).

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Nebu John – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport14/)
 * (@wpmudevsupport14)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/submit-button-unresponsive/#post-17464994)
 * Hi [@scriptic](https://wordpress.org/support/users/scriptic/),
 * Sorry to know that you are experiencing an issue.
 * Can you please share an export of the form so that we can take a closer look 
   at the issue? Please share the export file using Google Drive or Pastebin.com.
 * I hope the following guide comes in handy: [https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export](https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export)
 * We look forward to hearing back from you.
 * Kind Regards,
    Nebu John
 *  [WP_Con](https://wordpress.org/support/users/wp_con/)
 * (@wp_con)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/submit-button-unresponsive/#post-17466109)
 * Do you get an error?
   I had a similar issue, which I just resolved by actually
   adding values in all option fields value boxes. The script saves and publishes
   just find with this fields empty, but generate an error while submitting.
 *  Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * (@wpmudev-support2)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/submit-button-unresponsive/#post-17470454)
 * Hello [@wp_con](https://wordpress.org/support/users/wp_con/) ,
 * It’s rather a different issue since [@scriptic](https://wordpress.org/support/users/scriptic/)
   can submit a form, but the email is not sent. Usually, when emails are not sent
   all that is needed is an SMTP plugin, like Branda:
    [https://wordpress.org/plugins/branda-white-labeling/](https://wordpress.org/plugins/branda-white-labeling/)
   [https://wpmudev.com/docs/wpmu-dev-plugins/branda/#smtp](https://wpmudev.com/docs/wpmu-dev-plugins/branda/#smtp)
 * kind regards,
    Kasia
 *  [WP_Con](https://wordpress.org/support/users/wp_con/)
 * (@wp_con)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/submit-button-unresponsive/#post-17471437)
 * Hi
   I am not so sure about that. I Noticed that the error generated by the absence
   of a value, is very quickly overwritten by the description if one is present 
   for that field. I took me a while to find that out too. Then you may THINK the
   form is submitted, but it actually is not. You can be very right, but it does
   not hurt to check.
 *  [Kris – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport13/)
 * (@wpmudevsupport13)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/submit-button-unresponsive/#post-17475233)
 * Hi [@wp_con](https://wordpress.org/support/users/wp_con/)
 * Please create a new topic here:
   [https://wordpress.org/support/plugin/forminator/#new-topic-0](https://wordpress.org/support/plugin/forminator/#new-topic-0)
   so that we can follow up with your case separately.
 * Kind Regards,
   Kris
 *  Plugin Support [Williams – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport3/)
 * (@wpmudevsupport3)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/submit-button-unresponsive/#post-17507163)
 * Hi [@wp_con](https://wordpress.org/support/users/wp_con/),
 * We haven’t heard from you in a while, I’ll go and mark this thread as resolved.
   Note that you can still reply on this topic.
 * If you have any additional questions or require further help, please let us know!
 * Best regards,
    Laura

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Submission email not sending’ is closed to new replies.

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 * 6 replies
 * 6 participants
 * Last reply from: [Williams – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport3/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/submit-button-unresponsive/#post-17507163)
 * Status: resolved