Title: Submit does nothing. Js error maybe? Last modified: February 5, 2017 --- # Submit does nothing. Js error maybe? * [Micki](https://wordpress.org/support/users/micki/) * (@micki) * [9 years, 3 months ago](https://wordpress.org/support/topic/submit-does-nothing-js-error-maybe/) * I use and love this plugin on an old site: WordPress 4.6.3 running AgentPress theme and the 0.0.3 version of this plugin. * I now want to use it on a new site: WordPress 4.7.2 running Twenty Seventeen Child theme with the latest version of the plugin, 0.0.4. * Old site still chugging along fine. On the new site however, when the user clicks“ Submit” a couple of ajax arrows begin to spin and the submission never occurs. The page also never redirects to the next page. Deactivating the plugin & replacing the shortcode with the regular CF7 shortcode returns the form to normal submitting. * I’d appreciate a bit of help or guidance on what to look for. I haven’t seen anything helpful in the Chrome DevTools. What changed? Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Author [jcornutt](https://wordpress.org/support/users/jcornutt/) * (@jcornutt) * [9 years, 3 months ago](https://wordpress.org/support/topic/submit-does-nothing-js-error-maybe/#post-8866851) * Hmm, I’m about to release another version today (having tested with latest WP). I’m not sure why you would get a JS error considering there’s very little JS work being done. * Please try 0.0.5+ soon and let me know the results. If it doesn’t work, I’d ask that you enable debug logging (WP_DEBUG, WP_DEBUG_LOG set to true in wp-config) and provide logs. * [bocashark](https://wordpress.org/support/users/bocashark/) * (@bocashark) * [9 years, 2 months ago](https://wordpress.org/support/topic/submit-does-nothing-js-error-maybe/#post-8889857) * Yes same thing for me… I saw that you updated the plugin so I though I would give it another shot. And I get the same result a endless spinning arrow below the submit button after pressing it. It says inserting leads into ZoHo, but I checked there and nothing was posted. Here is the Error Log: * ————— [08-Mar-2017 16:27:10 UTC] Building CF7 form HTML [08-Mar-2017 16:27:47 UTC] Entered function: /home/domain2/public_html/wp-content/plugins/cf7-zoho- leads/cf7-zoho-leads.php:cf7zl_cf7_email_hook() [08-Mar-2017 16:27:47 UTC] Inserting record in Zoho Leads [08-Mar-2017 16:27:47 UTC] Zoho API request: Array ( [Company] => [First Name] => [Last Name] => [Email] => [Phone] => [Title] => ) ————– * Thank You * Paul * Plugin Author [jcornutt](https://wordpress.org/support/users/jcornutt/) * (@jcornutt) * [9 years, 2 months ago](https://wordpress.org/support/topic/submit-does-nothing-js-error-maybe/#post-8889985) * [@bocashark](https://wordpress.org/support/users/bocashark/) can you please tell me the names (or just post the form) of your CF7 form fields? Also, was there values or did you submit the form empty? * [bocashark](https://wordpress.org/support/users/bocashark/) * (@bocashark) * [9 years, 2 months ago](https://wordpress.org/support/topic/submit-does-nothing-js-error-maybe/#post-8890457) * Yes I did fill in every field… And I was only trying to get name email phone to transfer over to Zoho. * Thanks… *

Full Name (required)
[text* full-name]

*

Email (required)
[email* your-email]

*

Phone Number (required)
[tel* tel-921]

*

Company Name (required)
[text* your-company]

*

Company Street Address (required)
[text* your-address]

*

Company City (required)
[text* your-city]

*

Company State (required)
[text* your-state]

*

Company Zip (required)
[text* your-zip]

[submit “Send”]

* [mizzkalanit](https://wordpress.org/support/users/mizzkalanit/) * (@mizzkalanit) * [9 years, 2 months ago](https://wordpress.org/support/topic/submit-does-nothing-js-error-maybe/#post-8890629) * Mine is working now. I did quite a few things to get it up and running, but the suggestion to turn on WP_DEBUG and WP_DEBUG_LOG was especially helpful. Here’s what I did: * Using WP_DEBUG and WP_DEBUG_LOG set to true, I saw in my debug.log file that the call to Zoho to insert the record was failing. ‘`[07-Mar-2017 20:23:51 UTC] Building CF7 form HTML [07-Mar-2017 20:23:55 UTC] Entered function: /home/micki/ shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7-zoho-leads.php:cf7zl_cf7_email_hook()[ 07-Mar-2017 20:23:55 UTC] PHP Notice: Undefined offset: 1 in /home/micki/shop. youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7-zoho-leads.php on line 71[ 07-Mar-2017 20:23:55 UTC] PHP Notice: Undefined index: company in /home/micki/ shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7-zoho-leads.php on line 78 [07-Mar-2017 20:23:55 UTC] PHP Notice: Undefined index: first-name in /home/ micki/shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7-zoho-leads.php on line 78 [07-Mar-2017 20:23:55 UTC] PHP Notice: Undefined index: last-name in /home/micki/shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7-zoho- leads.php on line 78 [07-Mar-2017 20:23:55 UTC] PHP Notice: Undefined index: email in /home/micki/shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7- zoho-leads.php on line 78 [07-Mar-2017 20:23:55 UTC] PHP Notice: Undefined index: phone in /home/micki/shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7- zoho-leads.php on line 78 [07-Mar-2017 20:23:55 UTC] PHP Notice: Undefined index: title in /home/micki/shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7- zoho-leads.php on line 78 [07-Mar-2017 20:23:55 UTC] Inserting record in Zoho Leads [07-Mar-2017 20:23:55 UTC] Zoho API request: Array ( [Company] => [First Name] => [Last Name] => [Email] => [Phone] => [Title] => [Lead Source] => troubleshooting) * [07-Mar-2017 20:23:56 UTC] PHP Fatal error: Uncaught exception ‘ZohoException’ with message ‘Unable to process your request. Please verify if the name and value is appropriate for the “authtoken” parameter.’ in /home/micki/shop.youneedtix. com/wp-content/plugins/cf7-zoho-leads/libs/zoho-crm-api.php:193` * Right off the bat I saw that I’d been using the wrong “AuthToken”. D’oh! I should’ve just clicked the link in the plug-in settings but instead I’d used the one from Zoho. Big mistake. Once corrected, I stopped getting the AuthToken error but still could not insert a record. * In my current form, I only really want to capture the email address and phone number, but there are other fields required to send the form’s information to Zoho. For my purpose I don’t need fields like Company or even First Name. So I installed an additional plugin called Contact Form 7 Dynamic Text Fields or something like that, set default values for the hidden form fields and that was that! * Once I got the fields in correctly, I noticed that although I am now getting an email from Contact Form 7 successfully, but unfortunately I had the dreaded spinning arrows issue. To combat that I set `define( 'WPCF7_LOAD_JS', false);` and life was good! * No more issues. Data is flowing into Zoho correctly now. Thanks! - This reply was modified 9 years, 2 months ago by [mizzkalanit](https://wordpress.org/support/users/mizzkalanit/). Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Submit does nothing. Js error maybe?’ is closed to new replies. * ![](https://ps.w.org/cf7-zoho-leads/assets/icon-256x256.png?rev=1506269) * [Contact Form 7: Zoho Leads integration](https://wordpress.org/plugins/cf7-zoho-leads/) * [Support Threads](https://wordpress.org/support/plugin/cf7-zoho-leads/) * [Active Topics](https://wordpress.org/support/plugin/cf7-zoho-leads/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/cf7-zoho-leads/unresolved/) * [Reviews](https://wordpress.org/support/plugin/cf7-zoho-leads/reviews/) * 5 replies * 4 participants * Last reply from: [mizzkalanit](https://wordpress.org/support/users/mizzkalanit/) * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/submit-does-nothing-js-error-maybe/#post-8890629) * Status: not resolved