Title: Submit failed
Last modified: March 22, 2024

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# Submit failed

 *  [webdevbyraj](https://wordpress.org/support/users/webdevbyraj/)
 * (@webdevbyraj)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/submit-failed-5/)
 * Hello,
 * The form submission fails sometimes. I tested the mail setup using the troubleshooting
   within the plugin, no issue found. Please see [here](https://share.icloud.com/photos/088U0zkPxobjbJDBfecX3pDIw)
 * Please advice.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsubmit-failed-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [webdevbyraj](https://wordpress.org/support/users/webdevbyraj/)
 * (@webdevbyraj)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/submit-failed-5/#post-17521064)
 * **SYSTEM INFORMATION**
 * **OS:** Linux web29.lhr.stackcp.net 3.10.0-1160.108.1.el7.x86_64 #1 SMP Thu Jan
   25 16:17:31 UTC 2024 x86_64
   **Webserver:** Apache**PHP:** 7.4.33**MySQL:** 5.5.5-
   10.6.15-MariaDB-log**WordPress:** 6.4.3**Multi Step Form:** 1.7.19**Multi Step
   Form Plus:** 1.3.4**WordPress Max Upload Size:** 128.0 MB**PHP Memory Limit:**
   256M**PHP Post Max Size:** 128M**PHP Upload Max Filesize:** 128M**PHP Max Input
   Time:** 60**PHP Max Execution Time:** 300**Default E-Mail:** webdevbyraj@gmail.
   com**Default E-Mail Name:** The Royal Regency
 *  Plugin Author [mondula2016](https://wordpress.org/support/users/mondula2016/)
 * (@mondula2016)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/submit-failed-5/#post-17525500)
 * Hi,
   did you check your wp mail settings? If your WP is sending mails in general,
   we like to test your form. You can export your form as JSON. Please send this
   file to our office mail.We’re looking forward to sort out your issue.Kind regardsTeam
   Mondula
 *  Plugin Author [mondula2016](https://wordpress.org/support/users/mondula2016/)
 * (@mondula2016)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/submit-failed-5/#post-17531479)
 * Thank you for sharing, we will test and continue in direct contact.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Submit failed’ is closed to new replies.

 * ![](https://ps.w.org/multi-step-form/assets/icon-256x256.png?rev=1553626)
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 * 3 replies
 * 2 participants
 * Last reply from: [mondula2016](https://wordpress.org/support/users/mondula2016/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/submit-failed-5/#post-17531479)
 * Status: not resolved