Title: Submit Failed
Last modified: April 17, 2024

---

# Submit Failed

 *  [ale8410](https://wordpress.org/support/users/ale8410/)
 * (@ale8410)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/submit-failed-6/)
 * I am facing issues with form submission where it fails when trying to submit 
   the form. I have Elementor and its form works normally. Now with the multi step
   form, there is failure. One point to be noted is that when I’m logged into WordPress,
   multi ste works, but when I log off or go to an anonymous tab, when trying to
   send, the “Submit Failed” message appears.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsubmit-failed-6%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [mondula2016](https://wordpress.org/support/users/mondula2016/)
 * (@mondula2016)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/submit-failed-6/#post-17695489)
 * Hi,
   in the plugin tab you can find a troubleshooting tab.Please use that to control
   your mail config.if you can recieve from there the plugin should send as well.
   You can use tzhe plugin POST SMTP to have a better control of your mail config
   in WP.Hope that helpsbest regards,Mondula Team
 *  [koenigj](https://wordpress.org/support/users/koenigj/)
 * (@koenigj)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/submit-failed-6/#post-18026440)
 * I have got the same error. When I am logged in, I can send a Multistep form, 
   when I am not logged in, the message “submit failed” appears.
 * In the troubleshooting tab the mail is sent.
 * Regards, Jürgen
 *  [koenigj](https://wordpress.org/support/users/koenigj/)
 * (@koenigj)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/submit-failed-6/#post-18058002)
 * Ok, I installed an SMTP plugin (WP Mail SMTP). Now I can send from the multi 
   step form when I am not logged in.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Submit Failed’ is closed to new replies.

 * ![](https://ps.w.org/multi-step-form/assets/icon-256x256.png?rev=1553626)
 * [Multi Step Form](https://wordpress.org/plugins/multi-step-form/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/multi-step-form/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/multi-step-form/)
 * [Active Topics](https://wordpress.org/support/plugin/multi-step-form/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/multi-step-form/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/multi-step-form/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [koenigj](https://wordpress.org/support/users/koenigj/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/submit-failed-6/#post-18058002)
 * Status: not resolved