Title: Submit Issue / Date Picker
Last modified: June 15, 2018

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# Submit Issue / Date Picker

 *  Resolved [securitasuk](https://wordpress.org/support/users/securitasuk/)
 * (@securitasuk)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/submit-issue-date-picker/)
 * Hi,
 * I have just downloaded the Plugin and having two issues.
 * 1 – When using the date picker, upon selecting the date the form scrolls back
   to the top of the page and the date picker calendar still remains open, i have
   to scroll back down to the next question – This can be inconvenient and confusing
   for the end user.
 * 2 – More importantly, i have created my form but nothing happens when i click
   on Submit. I have entered a re-direct URL in the settings page (but does not 
   re-direct) and a send to email address (to which i receive other WP email including
   Contract from 7 when i trialed this, but nothing received from Multi Step Form)
 * Could you please assist?
 * Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [mondula2016](https://wordpress.org/support/users/mondula2016/)
 * (@mondula2016)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/submit-issue-date-picker/#post-10405276)
 * Hi,
    thank you for reporting your issues. 1. As you can see at our demopage the
   datepicker does not scroll up. Please amke sure that is not a dependencie with
   your theme or another plugin. Try again on a standard WP theme without other 
   plugins. 2. please make sure to double-check your “Send-to” and “Additional Headers”
   settings for the form. Also, make sure that all of the section headings and step
   descriptions have been filled. We need to reproduce the error on our systems 
   in order to fix it. Please report back if it worked for you.
 * best
 * Mondula Team
 *  Thread Starter [securitasuk](https://wordpress.org/support/users/securitasuk/)
 * (@securitasuk)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/submit-issue-date-picker/#post-10405566)
 * Hi Mondula Team,
 * Thanks for the quick reply.
 * Could the date picker issue be due to me changing the format to DD-MM-YY? (UK
   FORMAT)
 * There is a address in the send to, there are none in the additional headers as
   none are required. There are text in the descriptions and step details. This 
   can be reviewed at < [https://chalkwellkennels.com/online_booking](https://chalkwellkennels.com/online_booking)
   >however this is still not submitted nor texting to the redirected URL?
 * Any assistance to get this resolved would be appreciated.
 * Kind regards,
 * Gareth.
 *  Plugin Author [mondula2016](https://wordpress.org/support/users/mondula2016/)
 * (@mondula2016)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/submit-issue-date-picker/#post-10405944)
 * Dear Gareth,
    we updated the date picker short time ago and will have a closer
   look on it for the next update again. But i am pretty sure that also the UK date
   format works. Please try again with disabled theme. To make sure that everything
   works fine with the redirect to the “thank-you-page” and the submit of the mails
   please try to send an administrative mail to your WP like the one you get for
   creating users. Our plugin uses the same function.
 * best regards.
    Mondula Team
 *  Thread Starter [securitasuk](https://wordpress.org/support/users/securitasuk/)
 * (@securitasuk)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/submit-issue-date-picker/#post-10406046)
 * Hi,
 * I have been doing some testing and believe the issues i am facing are due to 
   the Select/Dropdown option. I have being trying a few tests and when i have a
   form using the dropdown option the form does not send at all, and also i get 
   the issue with the form reverting back to the top of the form when i select a
   date from the picker as mentioned in my previous message.
 * When i do not use a dropdown menu. Not only does the date picker function correctly
   but not scrolling back to the top of the screen, but the form sends correctly
   and redirects to the correct. I believe there is an issue with the select/dropdown
   option?
 * Any ideas as i love this plugin but require the dropdown option?
 * Kind regards,
 * Gareth
 *  Plugin Author [mondula2016](https://wordpress.org/support/users/mondula2016/)
 * (@mondula2016)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/submit-issue-date-picker/#post-10447319)
 * Dear Gareth,
    thx for your message, we will have a closer look at this for the
   next upcoming update.
 * best
 * Mondula team

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Submit Issue / Date Picker’ is closed to new replies.

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## Tags

 * [calendar](https://wordpress.org/support/topic-tag/calendar/)
 * [submit](https://wordpress.org/support/topic-tag/submit/)

 * 5 replies
 * 2 participants
 * Last reply from: [mondula2016](https://wordpress.org/support/users/mondula2016/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/submit-issue-date-picker/#post-10447319)
 * Status: resolved