Title: Submitting Failed
Last modified: August 21, 2016

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# Submitting Failed

 *  Resolved [fr1234567](https://wordpress.org/support/users/fr1234567/)
 * (@fr1234567)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/submitting-failed/)
 * Hi,
    testing to see if this works with our vtiger 5.4.0 installation. created
   a 3 field lead form, click on submit and we get: Submitting Failed.
 * test connection to db works fine.
 * can’t find any references to this error. please help!
 * if we can get it working, we will buy the pro version.
 * fred
    PS: i made sure the access key in vtiger config file was same as my prefs
   access key.
 * [http://wordpress.org/plugins/wp-tiger/](http://wordpress.org/plugins/wp-tiger/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/)
 * (@smackcoders)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/submitting-failed/#post-4019018)
 * [@fr1234567](https://wordpress.org/support/users/fr1234567/), this is not plugin
   issue. Kindly check your access key in My Preferences and modules/Webforms/Webforms.
   config.php are same. You should replace the access key from My Preferences. This
   will solve the issue. [Pro version](http://www.smackcoders.com/wp-vtiger-pro.html)
   doesnt need access key as it works via web services.
 *  Thread Starter [fr1234567](https://wordpress.org/support/users/fr1234567/)
 * (@fr1234567)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/submitting-failed/#post-4019019)
 * Hi,
    thanks for your reply. i just checked and it is the same. but we just purchased
   the Pro version, though.
 *  Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/)
 * (@smackcoders)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/submitting-failed/#post-4019021)
 * Thanks for the update.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Submitting Failed’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/submitting-failed/#post-4019021)
 * Status: resolved