Title: Subscribe Button Does Not Work
Last modified: July 23, 2019

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# Subscribe Button Does Not Work

 *  [growinguproseville](https://wordpress.org/support/users/growinguproseville/)
 * (@growinguproseville)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/subscribe-button-does-not-work-2/)
 * Hello,
    The subscribe button does not work on our home page and pop up but it
   works on all other pages on our website. I’ve tried re-saving the form and creating
   a new api code but that didn’t seem to help. Please let me know if there is anything
   else I can do!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsubscribe-button-does-not-work-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [fatcatapps](https://wordpress.org/support/users/fatcatapps/)
 * (@fatcatapps)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/subscribe-button-does-not-work-2/#post-11769212)
 * Hello There,
 * The first thing to check in this case would be to test for inteference from other
   plugins, or the theme.
 * To search for conflicts, please follow these steps.
 * 1. First please deactivate all plugins except Optin Cat and see if the issue 
   persists.
    2. If the issue is resolved, reactivate your plugins one by one, testing
   after each to see if the issue returns. 3. If no conflict is found among your
   plugins, try reverting to a default WP theme like ‘Twenty Sixteen’, or ‘Twenty
   Seventeen’, and see if the issue is resolved.
 * Head here for detailed instructions:
    [https://fatcatapps.com/knowledge-base/search-for-conflicts/](https://fatcatapps.com/knowledge-base/search-for-conflicts/)
 * Let us know if you find a conflict, and what with. It does look like there are
   some site errors that are probably the root cause of this, but we’ll need to 
   know which plugin is causing that.
 *  Thread Starter [growinguproseville](https://wordpress.org/support/users/growinguproseville/)
 * (@growinguproseville)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/subscribe-button-does-not-work-2/#post-11801883)
 * Thank you. I have tried deactivating all the plugins but that didn’t work. I 
   also changed the theme to Twenty Seventeen but that didn’t work either. This 
   plugin seems to works fine on all of our website pages but our home page. It 
   also works fine with our other website [http://www.growingupchico.com](http://www.growingupchico.com)
   so I’m not sure why the pop up and the home page subscribe buttons won’t work.
   Wish I could use this plugin but I think I’m going to have to find another one.
 *  [elegantuser](https://wordpress.org/support/users/elegantuser/)
 * (@elegantuser)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/subscribe-button-does-not-work-2/#post-11802201)
 * I am facing same issue. It’s keep saying subscribing on Safari, Firefox and mobile
   devices. Only working in chrome 🙁

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Subscribe Button Does Not Work’ is closed to new replies.

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 * [Forms for Mailchimp by Optin Cat - Grow Your MailChimp List](https://wordpress.org/plugins/mailchimp-wp/)
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 * 3 replies
 * 3 participants
 * Last reply from: [elegantuser](https://wordpress.org/support/users/elegantuser/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/subscribe-button-does-not-work-2/#post-11802201)
 * Status: not resolved