Title: Subscribe issues
Last modified: February 2, 2018

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# Subscribe issues

 *  Resolved [jefftovar](https://wordpress.org/support/users/jefftovar/)
 * (@jefftovar)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/subscribe-issues-2/)
 * Hello!
 * Greetings and many thanks on an awesome solution for Mailchimp integration. While
   at first it seemed to work smoothly, I’m now running into some confusing issues.
   This involves two users (myself and my client) who are seeing some disparity 
   on the pop-up form. To avoid any further confusion with what is going on, I have
   disabled all rules concerning the module. It should now show for anyone (subscribed
   or unsubscribed state) with no reappear discretion across all breakpoints.
 * User 1 (me):
    - Macbook Pro AND iPhone 8
    - Google Chrome AND Safari
    - Sees the pop-up on desktop and phone
    - ON DESKTOP ONLY: Able to enter an email address (subscribed or unsubscribed)
      and receives a status verification message within the pop-up upon hitting “
      Submit”
    - ON PHONE: Upon entering an email address and hitting “Submit”, the task never
      completes and the loading icon hangs indefinitely
 * User 2 (client at another location):
    - Macbook Pro AND Android AND PC
    - Google Chrome AND Internet Explorer
    - Sees the pop-up on desktop and phone
    - ON DESKTOP AND PHONE: Upon entering an email address and hitting “Submit”,
      the task never completes and the loading icon hangs indefinitely
 * As you can tell, this has been frustrating a I am unable to replicate the desktop
   issues but we both see the same hanging issues on our phones.
 * Things get a bit more complicated when rules are in place, but I figure we should
   start solutions here and work our way towards that complexity.
 * Thanks for any help you can provide. I’m happy to give any further necessary 
   details.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsubscribe-issues-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Voltroid](https://wordpress.org/support/users/voltroid/)
 * (@voltroid)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/subscribe-issues-2/#post-10009638)
 * This issue is discussed on our Support Forum.
    ~Closing this thread~

Viewing 1 replies (of 1 total)

The topic ‘Subscribe issues’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Voltroid](https://wordpress.org/support/users/voltroid/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/subscribe-issues-2/#post-10009638)
 * Status: resolved