Title: Subscribe Problem
Last modified: May 29, 2019

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# Subscribe Problem

 *  Resolved [growinguproseville](https://wordpress.org/support/users/growinguproseville/)
 * (@growinguproseville)
 * [7 years ago](https://wordpress.org/support/topic/subscribe-problem-2/)
 * Hi,
    I am having an issue with our side bar plugin, when you enter an email and
   click subscribe, the subscribe doesn’t load or do anything so no one is able 
   to join our email newsletters. Can you please let me know how to fix this? Thank
   you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsubscribe-problem-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [growinguproseville](https://wordpress.org/support/users/growinguproseville/)
 * (@growinguproseville)
 * [7 years ago](https://wordpress.org/support/topic/subscribe-problem-2/#post-11586031)
 * Hi,
    I am having an issue with our side bar plugin, when you enter an email and
   click subscribe, the subscribe doesn’t load or do anything so no one is able 
   to join our email newsletters. Can you please let me know how to fix this? Thank
   you.
 *  Plugin Author [fatcatapps](https://wordpress.org/support/users/fatcatapps/)
 * (@fatcatapps)
 * [7 years ago](https://wordpress.org/support/topic/subscribe-problem-2/#post-11586613)
 * Hello there,
 * Thanks for reaching out. Sorry you are having a problem with our plugin. Let’s
   see how I can help.
 * When OI visit your site, I see multiple Javascript errors in my console. It looks
   like this is preventing our Javascript that runs the submissions from running
   properly.
 * We will need to find which plugins are causing these errors. First, if you have
   any other optin plugins you were trying out, please deactivate them. Second, 
   try deactivating any caching/optimization plugins. See if either of those 2 steps
   resolve the issue, and let me know your results.
 * If not we may need to do a full check for conflicts on all your plugins, but 
   based on the errors, let’s start there.
 * Once we find the conflicting plugin, we will be able to recreate the issue, and
   come up with possible solutions on our end, or you may simply do without, and
   find an alternative plugin.
 * Hope to hear back soon.
 * Regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Subscribe Problem’ is closed to new replies.

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 * [AWeber Forms by Optin Cat](https://wordpress.org/plugins/aweber-wp/)
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 * 2 replies
 * 2 participants
 * Last reply from: [fatcatapps](https://wordpress.org/support/users/fatcatapps/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/subscribe-problem-2/#post-11586613)
 * Status: resolved