Title: Subscribe2 HTML activation error Last modified: August 20, 2016 --- # Subscribe2 HTML activation error * Resolved [iAmbition](https://wordpress.org/support/users/iambition/) * (@iambition) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/) * I am experiencing an error every time i try to activate Subscribe 2 HTML plugin. I have Subscribe2 plugin(Free version) already installed on my server. However, every time it gives the following error when activating the HTML version: * Warning: require_once(/var/www/vhosts/websitename.com/httpdocs/wp-content/plugins/ subscribe2/classes/plugin-update-checker.php): failed to open stream: No such file or directory in /var/www/vhosts/websitename.com/httpdocs/wp-content/plugins/ subscribe2_html/subscribe2.php on line 73 Fatal error: require_once(): Failed opening required ‘/var/www/vhosts/websitename.com/httpdocs/wp-content/plugins/ subscribe2/classes/plugin-update-checker.php’ (include_path=’.:’) in /var/www/ vhosts/websitename.com/httpdocs/wp-content/plugins/subscribe2_html/subscribe2. php on line 73 * Is there any file missing? i have just purchased it yesterday. What seems to be the issue? I didn’t find any installation guide on the website either. * A quick reply shall be helpful. * Thanks. * [http://wordpress.org/extend/plugins/subscribe2/](http://wordpress.org/extend/plugins/subscribe2/) Viewing 15 replies - 1 through 15 (of 15 total) * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278117) * [@iambition](https://wordpress.org/support/users/iambition/), * You have certainly got files missing or in the wrong place. Install instructions are as follows: * 1/ Download the zip archive after purchase to your local computer 2/ Unpack the archive 3/ Upload the entire ‘subscribe2_html’ folder to wp-content/plugins/ 4/ Visit the Plugins page in the WordPress admin area and activate the plugin If necessary erase the ‘wp-content/plugins/subscribe2’ folder using FTP to remove the free version of the code from your site. DO NOT delete the free version from within the WordPress plugin management page or you will lose all of the plugin settings and data. * And I’m aiming to get this and more detail for the paid plugin on the support forum soon here: [http://semperplugins.com/support/](http://semperplugins.com/support/) * Thread Starter [iAmbition](https://wordpress.org/support/users/iambition/) * (@iambition) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278123) * Hi [@mattyrob](https://wordpress.org/support/users/mattyrob/), thanks for your response and I am able to install and activate Subscribe2 HTML after deleting older Subscribe2 files through FTP. * Now there is another issue which has not been addressed in support forum. I need the similar Tinymce3 Editor in Templates area of plugin to edit New Subscribers Email templates and add HTML tags, which are not supported currently although set to HTML – Excerpt for every post. * Is it possible to have the same tinymce3 Editor or even HTML supported Editor which can process HTML tags instead of plain text? * I have tried to add

tag in Templates section and sent a test email to my email but nothing happened as no image showed up and only plain text displayed in email. Could you please help me with this? * Your reply will be appreciated. * Thanks. * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278124) * [@iambition](https://wordpress.org/support/users/iambition/), * Are you send per-post notifications or digest mailings? * Thread Starter [iAmbition](https://wordpress.org/support/users/iambition/) * (@iambition) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278132) * [@mattyrob](https://wordpress.org/support/users/mattyrob/) * Per-Post Notifications. We require to send notifications on each post published. * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278134) * [@iambition](https://wordpress.org/support/users/iambition/), * HTML tags entered into the top template should work fine. Enter everything between the body tags as the plugin looks after the rest. Send the previews and you should get 4 emails, one for each of the possible email types. * [AngelaWaltz](https://wordpress.org/support/users/angelawaltz/) * (@angelawaltz) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278136) * Hi, Matt, We purchased the Subscribe2_HTML version on Friday from semper and have been using the zip file as is. * I was getting a fatal error using the WP UI upload function when I tried to ACTIVATE the plugin. So I asked my Network Admin to install it directly onto the server, but it didn’t work that way either. Are we missing a file in this zip? Or is this a conflict with another plugin? * SCREAM: Error suppression ignored for ( ! ) Warning: require_once(C:\wamp\www\ wordpress2\wp-content\plugins\subscribe2/classes/plugin-update-checker.php): failed to open stream: No such file or directory in C:\wamp\www\wordpress2\wp- content\plugins\subscribe2_html\subscribe2.php on line 73 Call Stack # Time Memory Function Location 1 0.0028 252488 {main}( ) ..\plugins.php:0 2 0.6834 16351448 plugin_sandbox_scrape( ) ..\plugins.php:149 3 0.6846 16389936 include( ‘C:\wamp\ www\wordpress2\wp-content\plugins\subscribe2_html\subscribe2.php’ ) ..\plugins. php:147 * ( ! ) SCREAM: Error suppression ignored for ( ! ) Fatal error: require_once(): Failed opening required ‘C:\wamp\www\wordpress2\wp-content\plugins\subscribe2/ classes/plugin-update-checker.php’ (include_path=’.;C:\php\pear’) in C:\wamp\ www\wordpress2\wp-content\plugins\subscribe2_html\subscribe2.php on line 73 Call Stack # Time Memory Function Location 1 0.0028 252488 {main}( ) ..\plugins.php: 0 2 0.6834 16351448 plugin_sandbox_scrape( ) ..\plugins.php:149 3 0.6846 16389936 include( ‘C:\wamp\www\wordpress2\wp-content\plugins\subscribe2_html\subscribe2. php’ ) ..\plugins.php:147 * Please help!! * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278140) * [@angelawaltz](https://wordpress.org/support/users/angelawaltz/), * I’ve followed up in your [other thread](http://wordpress.org/support/topic/activation-error-subscribe2_html). * Thread Starter [iAmbition](https://wordpress.org/support/users/iambition/) * (@iambition) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278143) * [@mattyrob](https://wordpress.org/support/users/mattyrob/) * I have tried with tags as well but still receiving similar plain text preview email. What do you think if we can change something in plugin core files? * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278144) * [@iambition](https://wordpress.org/support/users/iambition/), * The plain text preview email will always be plain text. You need to look at the HTML preview emails to see your HTML changes. * Thread Starter [iAmbition](https://wordpress.org/support/users/iambition/) * (@iambition) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278145) * [@mattyrob](https://wordpress.org/support/users/mattyrob/) * Sorry mattrob but it is unfortunate I am having trouble with this or may be could not get it clearly. I used the HTML preview email but it is not processing {POST} these tags while sending as it send in Templates. If it is normal in preview then it is OK, but it should sent proper email precessing those Keywords as well. * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278146) * [@iambition](https://wordpress.org/support/users/iambition/), * Perhaps it would be easier if you could post the text in your template on here and then link to a screen shot of the email you are seeing. * Thread Starter [iAmbition](https://wordpress.org/support/users/iambition/) * (@iambition) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278151) * Here is the code which has been sent in the HTML Preview Email and same in Template. * ```

{BLOGNAME} has posted a new item, '{TITLE}' {POST} You may view the latest post at {PERMALINK} You received this e-mail because you asked to be notified when new updates are posted. Best regards, {MYNAME} {EMAIL} ``` * And this is the [screenshots](https://lh5.googleusercontent.com/-Z3tO88QEKKM/UNKQBsuQZ3I/AAAAAAAAAm0/jnShb3UmAW0/s532/screen.jpg) Moreover, it is missing some part of the code in email too. * Thanks. * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278152) * [@iambition](https://wordpress.org/support/users/iambition/), * That’s very strange, it like all of the data that’s supposed to replace the keywords is empty. * I’m not sure if these things will make a difference but it’s somewhere to start: 1/ Remove the tags from the top and bottom of the template, you need everything that appears between them but you don’t actually include them. 2/ Remove the trailing slash from end of the tag immediately before the closing >, you don’t need that in there. * Thread Starter [iAmbition](https://wordpress.org/support/users/iambition/) * (@iambition) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278153) * @mttrob * Thanks very much it worked like a charm. You saved me from being busted. :). * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278154) * [@iambition](https://wordpress.org/support/users/iambition/), * Fantastic, must have been that trailing slash making a mess of everything. Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Subscribe2 HTML activation error’ is closed to new replies. * ![](https://ps.w.org/subscribe2/assets/icon-256x256.png?rev=2318630) * [Subscribe2 - Form, Email Subscribers & Newsletters](https://wordpress.org/plugins/subscribe2/) * [Frequently Asked Questions](https://wordpress.org/plugins/subscribe2/#faq) * [Support Threads](https://wordpress.org/support/plugin/subscribe2/) * [Active Topics](https://wordpress.org/support/plugin/subscribe2/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/subscribe2/unresolved/) * [Reviews](https://wordpress.org/support/plugin/subscribe2/reviews/) ## Tags * [activation error](https://wordpress.org/support/topic-tag/activation-error/) * [subscribe2 html](https://wordpress.org/support/topic-tag/subscribe2-html/) * 15 replies * 3 participants * Last reply from: [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * Last activity: [13 years, 5 months ago](https://wordpress.org/support/topic/subscribe2-html-activation-error/#post-3278154) * Status: resolved