Title: Subscribe2 Version 8.9.1 error Last modified: August 21, 2016 --- # Subscribe2 Version 8.9.1 error * Resolved [rredpath](https://wordpress.org/support/users/rredpath/) * (@rredpath) * [13 years, 1 month ago](https://wordpress.org/support/topic/subscribe2-version-891-error/) * After upgrade to Version 8.9.1 I get the following error on all site pages. Any idea on what file to make the code correction? * Thanks! * Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(D:\Inetpub\cross/wp-content/plugins/D:\Inetpub\cross/wp-content/languages/ subscribe2-en_US.mo) is not within the allowed path(s): (D:\;C:\php5;C:\Temp; C:\Windows\Temp) in D:\Inetpub\cross\wp-includes\l10n.php on line 339 * [http://wordpress.org/extend/plugins/subscribe2/](http://wordpress.org/extend/plugins/subscribe2/) Viewing 15 replies - 1 through 15 (of 24 total) 1 [2](https://wordpress.org/support/topic/subscribe2-version-891-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/subscribe2-version-891-error/page/2/?output_format=md) * Thread Starter [rredpath](https://wordpress.org/support/users/rredpath/) * (@rredpath) * [13 years, 1 month ago](https://wordpress.org/support/topic/subscribe2-version-891-error/#post-3651264) * I used your earlier advice below and the plugin loads. * Thanks! * —————– * > In the wp-content/plugins/subscribe2/classes folder you’ll find a file called > class-s2-core.php, edit that and find these 2 lines: > add_action(‘init’, array(&$this, ‘load_translations’), 5); > add_action(‘init’, > array(&$this, ‘load_strings’)); > And comment them out by putting // at the start of the line. > Then in the __construct() function a little further down add these two lines: > $this->load_translations(); > $this->load_strings(); * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years, 1 month ago](https://wordpress.org/support/topic/subscribe2-version-891-error/#post-3651315) * [@rredpath](https://wordpress.org/support/users/rredpath/), * I’m glad you got that fixed. The next version actually loads those functions on the ‘plugins_loaded’ hook rather than ‘init’ like this: * ``` add_action('init', array(&$this, 'load_translations'), 5); add_action('init', array(&$this, 'load_strings')); ``` * Thread Starter [rredpath](https://wordpress.org/support/users/rredpath/) * (@rredpath) * [13 years, 1 month ago](https://wordpress.org/support/topic/subscribe2-version-891-error/#post-3651495) * Hi Matt, * It turns out that commenting out those lines did not work (subscribe form error and emails not sending) * So I did a fresh install and get the below error again. * Is there a recommended workaround? * Thanks, Bob * Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(D:\Inetpub\crossfitgreatbarrington/wp-content/plugins/D:\Inetpub\crossfitgreatbarrington/ wp-content/languages/subscribe2-en_US.mo) is not within the allowed path(s): ( D:\;C:\php5;C:\Temp;C:\Windows\Temp) in D:\Inetpub\crossfitgreatbarrington\wp- includes\l10n.php on line 339 * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years, 1 month ago](https://wordpress.org/support/topic/subscribe2-version-891-error/#post-3651496) * [@rredpath](https://wordpress.org/support/users/rredpath/), * This issue isn’t going to be plugin specific I don’t think as it’s related to restricted access of the web process to certain folders on your server. * You need to edit the PHP configuration (or have the hosting provider look at that for you. These may help: * [http://forum.parallels.com/showthread.php?258036-Plesk-Windows-open_basedir-restriction-in-effect](http://forum.parallels.com/showthread.php?258036-Plesk-Windows-open_basedir-restriction-in-effect) * [http://stackoverflow.com/questions/3257090/php-directory-error-open-basedir-restriction-in-effect](http://stackoverflow.com/questions/3257090/php-directory-error-open-basedir-restriction-in-effect) * [http://www.webasyst.net/support/help/open-basedir.html](http://www.webasyst.net/support/help/open-basedir.html) * Thread Starter [rredpath](https://wordpress.org/support/users/rredpath/) * (@rredpath) * [13 years, 1 month ago](https://wordpress.org/support/topic/subscribe2-version-891-error/#post-3651497) * Matt, * Thanks for the quick reply – I’ll check out! * Thanks, Bob * [jrn1171](https://wordpress.org/support/users/jrn1171/) * (@jrn1171) * [13 years, 1 month ago](https://wordpress.org/support/topic/subscribe2-version-891-error/#post-3651519) * Hi, * We are experiencing the same problem obviously with differing paths for our setup. Is this not because there are two paths being concatenated and therefore unreachable. i.e from the example above * D:\Inetpub\cross/wp-content/plugins/D:\Inetpub\cross/wp-content/languages/subscribe2- en_US.mo * Probably becoming: D:\Inetpub\cross/wp-content/plugins/D * which would not exist? * Best Regards Justin * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years, 1 month ago](https://wordpress.org/support/topic/subscribe2-version-891-error/#post-3651520) * [@justin](https://wordpress.org/support/users/justin/), * Subscribe2 makes 3 calls to potential locations for the i18n files in a function in the classes/class-s2-core.php file: * ``` function load_translations() { load_plugin_textdomain('subscribe2', false, S2DIR); load_plugin_textdomain('subscribe2', false, S2DIR . "languages/"); load_plugin_textdomain('subscribe2', false, WP_LANG_DIR . "/"); } // end load_translations() ``` * Try commenting out the 2 locations where you have not got a file and see if that makes any difference. * Sadly, I am unable to check as I don’t have access to any hosting on the Windows platform. * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years, 1 month ago](https://wordpress.org/support/topic/subscribe2-version-891-error/#post-3651521) * [@bob](https://wordpress.org/support/users/bob/) / Justin, * I’ve just had a look at the code in the load_plugin_textdomain() function in WordPress – it appears that the necessary trailing slash is added in there but my code is duplicating this. * I’m not sure if this is the reason but I think it’s worth a look. In the classes/ class-s2-core.php file find the load_translations() function at the top of the file and replace it with this: * ``` function load_translations() { load_plugin_textdomain('subscribe2', false, untrailingslashit(S2DIR)); load_plugin_textdomain('subscribe2', false, S2DIR . "languages"); load_plugin_textdomain('subscribe2', false, WP_LANG_DIR); } // end load_translations() ``` * Let me know if that helps and if it does I’ll roll that into the next release. * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years, 1 month ago](https://wordpress.org/support/topic/subscribe2-version-891-error/#post-3651522) * [@bob](https://wordpress.org/support/users/bob/) / Justin, * Actually, I’ve just had time to take a closer look, I can see that the trailing slash is needed so it isn’t that. 🙁 I’ll keep looking. * [jrn1171](https://wordpress.org/support/users/jrn1171/) * (@jrn1171) * [13 years, 1 month ago](https://wordpress.org/support/topic/subscribe2-version-891-error/#post-3651523) * Hi Matt, * Could it be the forward slashes being used at the end of the path, Windows uses backslash for filesystem delimiters? We have mixed delimiters here. * Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File( C:\Inetpub\vhosts\mysite.myhost.com\httpdocs/wp-content/plugins/C:\Inetpub\ vhosts\mysite.myhost.com\httpdocs**/wp-content/**languages/subscribe2-en_US.mo) is not within the allowed path(s): (C:\Inetpub\vhosts\mysite.myhost.com\httpdocs\; C:\Windows\Temp\;C:\Inetpub\vhosts\mysite.myhost.com\httpdocs\wp-content\plugins\; C:\Inetpub\vhosts\mysite.myhost.com\httpdocs\wp-content\languages\;) in C:\Inetpub\ vhosts\mysite.myhost.com\httpdocs\wp-includes\l10n.php on line 339 * Best Regards Justin * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years, 1 month ago](https://wordpress.org/support/topic/subscribe2-version-891-error/#post-3651524) * [@justin](https://wordpress.org/support/users/justin/), * I don’t think so, WordPress strips those out and the Codex documents advise that they must be there. If it was that I would have thought there’d be wider issues with Windows hosting. * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years ago](https://wordpress.org/support/topic/subscribe2-version-891-error/#post-3651525) * [@bob](https://wordpress.org/support/users/bob/) / Justin, * I’ve tracked down a core bug that is likely causing this issue: [http://core.trac.wordpress.org/ticket/20813](http://core.trac.wordpress.org/ticket/20813) * [Sventas](https://wordpress.org/support/users/sventas/) * (@sventas) * [13 years ago](https://wordpress.org/support/topic/subscribe2-version-891-error/#post-3651527) * Hi Matt, * I have the same problem which appeared after moving wp to the new server, looking forward to hearing some possible solutions. * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [13 years ago](https://wordpress.org/support/topic/subscribe2-version-891-error/#post-3651528) * [@sventas](https://wordpress.org/support/users/sventas/), * Are you on Windows hosting too? Can you try applying the core WordPress patch to the wp-admin/includes/plugin.php file as described here: [http://core.trac.wordpress.org/ticket/20813](http://core.trac.wordpress.org/ticket/20813) * [Sventas](https://wordpress.org/support/users/sventas/) * (@sventas) * [13 years ago](https://wordpress.org/support/topic/subscribe2-version-891-error/#post-3651529) * Yes I am on Windows hosting server too, will try to and inform you here Viewing 15 replies - 1 through 15 (of 24 total) 1 [2](https://wordpress.org/support/topic/subscribe2-version-891-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/subscribe2-version-891-error/page/2/?output_format=md) The topic ‘Subscribe2 Version 8.9.1 error’ is closed to new replies. * ![](https://ps.w.org/subscribe2/assets/icon-256x256.png?rev=2318630) * [Subscribe2 - Form, Email Subscribers & Newsletters](https://wordpress.org/plugins/subscribe2/) * [Frequently Asked Questions](https://wordpress.org/plugins/subscribe2/#faq) * [Support Threads](https://wordpress.org/support/plugin/subscribe2/) * [Active Topics](https://wordpress.org/support/plugin/subscribe2/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/subscribe2/unresolved/) * [Reviews](https://wordpress.org/support/plugin/subscribe2/reviews/) * 24 replies * 4 participants * Last reply from: [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * Last activity: [13 years ago](https://wordpress.org/support/topic/subscribe2-version-891-error/page/2/#post-3651538) * Status: resolved