Title: Subscribe2 Widget Not adding subscribers
Last modified: August 21, 2016

---

# Subscribe2 Widget Not adding subscribers

 *  Resolved [Trend Bible](https://wordpress.org/support/users/trend-bible/)
 * (@trend-bible)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/subscribe2-widget-not-adding-subscribers/)
 * Hi there,
 * I recently updated all of our blog themes and plugins.
    I’ve since noticed that
   our ‘Subscribe’ widget in sidebar is not working – when a potential subscriber
   enters their email address and clicks ‘Subscribe’ it goes to our default ‘Contact
   Page’ and does not add their email to subscribers. I’ve gone through a few FAQ
   and forums and not managed to find a solution that works (or that I understand…
   I’m am not literate at all in coding/wordpress -a total beginner managing our
   blog as part of my job role)
 * I don’t know how long this hasn’t been working (i.e. whether it was before or
   after updates) but I only just got a complaint through from a potential subscriber
   this morning so presume it’s occurred after the updates but can’t be certain.
 * Any suggestions?
 * Many Thanks
 * Ruth
 * [https://wordpress.org/plugins/subscribe2/](https://wordpress.org/plugins/subscribe2/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * (@mattyrob)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/subscribe2-widget-not-adding-subscribers/#post-4760483)
 * [@ruth](https://wordpress.org/support/users/ruth/),
 * It is likely that the widget input is not being processed because the Subscribe2
   is not available on your ‘contacts’ page. Is the widget in the sidebar on that
   page? Have you place the Subscribe2 shortcode in the page content?
 *  Thread Starter [Trend Bible](https://wordpress.org/support/users/trend-bible/)
 * (@trend-bible)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/subscribe2-widget-not-adding-subscribers/#post-4760488)
 * Thanks so much your reply! It’s possible that when the updates were made the 
   short code wasn’t added again so I’ll check this now. Where can I find the ‘short
   code’ I need to add?
 * Thanks again,
 * Ruth
 *  Thread Starter [Trend Bible](https://wordpress.org/support/users/trend-bible/)
 * (@trend-bible)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/subscribe2-widget-not-adding-subscribers/#post-4760490)
 * I just worked out how to add the short code and its all fixed!! Yey! Thanks so
   much for your help!!
 * Ruth
 *  [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * (@mattyrob)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/subscribe2-widget-not-adding-subscribers/#post-4760493)
 * [@ruth](https://wordpress.org/support/users/ruth/),
 * Glad you got it working – it was possibly a change of theme that broke things.
   I’m glad it’s now working.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Subscribe2 Widget Not adding subscribers’ is closed to new replies.

 * ![](https://ps.w.org/subscribe2/assets/icon-256x256.png?rev=2318630)
 * [Subscribe2 - Form, Email Subscribers & Newsletters](https://wordpress.org/plugins/subscribe2/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/subscribe2/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/subscribe2/)
 * [Active Topics](https://wordpress.org/support/plugin/subscribe2/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/subscribe2/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/subscribe2/reviews/)

## Tags

 * [widget](https://wordpress.org/support/topic-tag/widget/)

 * 4 replies
 * 2 participants
 * Last reply from: [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/subscribe2-widget-not-adding-subscribers/#post-4760493)
 * Status: resolved