Title: Subscribers cannot view website
Last modified: August 21, 2016

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# Subscribers cannot view website

 *  [brian47374](https://wordpress.org/support/users/brian47374/)
 * (@brian47374)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/subscribers-cannot-view-website/)
 * Okay, I’m really confused. I have a paid website and when I create users, they
   should be able to access my website. When a user logs in, and they see their 
   dashboard… then they click on a topic under. It doesn’t do anything. It doesn’t
   error out, it just doesn’t go to the link they clicked on. Is there any settings
   in S2member that would prevent them from going to the page they clicked on?
 * I’ve not found any clear documentation on creating subscribers and how to allow
   them to “see your site”. If you have a link, please provide it for me. I’ve looked
   and looked and cannot find anything.
 * Besides needing to resolve this issue, how does a subscriber get to view the 
   paid website without having to go through their dashboard? This seems a bit “
   silly” to have to go through the dashboard.
 * I am using s2members Pro, but I’m not sure that what I’m experiencing is an s2member
   issue.
 * WP version is 3.8.1
 * Thanks in advance!
 * Brian
 * [https://wordpress.org/plugins/s2member/](https://wordpress.org/plugins/s2member/)

Viewing 1 replies (of 1 total)

 *  [KTS915](https://wordpress.org/support/users/kts915/)
 * (@kts915)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/subscribers-cannot-view-website/#post-4723034)
 * I might be wrong, but it sounds like you — or the mechanism you are using to 
   have new users register — is not allocating them to an s2member level.
 * If you just make them subscribers, or some other default WordPress category of
   user, s2member can’t “see” them, and so won’t direct them properly. You need 
   to choose one of s2member’s own levels, even if you prefer to rename it to something
   else.

Viewing 1 replies (of 1 total)

The topic ‘Subscribers cannot view website’ is closed to new replies.

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## Tags

 * [subscribers](https://wordpress.org/support/topic-tag/subscribers/)

 * 1 reply
 * 2 participants
 * Last reply from: [KTS915](https://wordpress.org/support/users/kts915/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/subscribers-cannot-view-website/#post-4723034)
 * Status: not resolved