Title: Subscribers function doesn’t work
Last modified: August 20, 2024

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# Subscribers function doesn’t work

 *  Resolved [kenteush29](https://wordpress.org/support/users/kenteush29/)
 * (@kenteush29)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/subscribers-function-doesnt-work/)
 * Hi there,
 * I have nobody added in the subscribers. No matter what option is used, members
   or subscribers.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [thongnguyenminh](https://wordpress.org/support/users/thongnguyenminh/)
 * (@thongnguyenminh)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/subscribers-function-doesnt-work/#post-17965708)
 * Hi [@kenteush29](https://wordpress.org/support/users/kenteush29/) thank you for
   using my plugin. This may be due to the list setting in your Klaviyo account.
   If you set the list to **Double opt-in **then new subscribers need to confirm
   their subscription before being added to the list. If you don’t want this – then
   just change the list to **Single opt-in** and try again.
   If you list is **Single
   opt-in** already, then please going to the backend of the form that you got the
   issue, open the klaviyo settings and activate the log (debug) setting. Try to
   submit the form, then navigate to the file “**debug.log**” inside the plugin 
   folder (**yoursite-domain/wp-content/plugins/include-klaviyo-for-elementor-pro/**)
   and sent me these info for further debug and support.Have a great day!
 *  Plugin Author [thongnguyenminh](https://wordpress.org/support/users/thongnguyenminh/)
 * (@thongnguyenminh)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/subscribers-function-doesnt-work/#post-17984243)
 * Hi [@kenteush29](https://wordpress.org/support/users/kenteush29/) i don’t hear
   form you for a while, so i assume that your problem have solved. If it’s not,
   please feel free to ask. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Subscribers function doesn’t work’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [thongnguyenminh](https://wordpress.org/support/users/thongnguyenminh/)
 * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/subscribers-function-doesnt-work/#post-17984243)
 * Status: resolved