Title: Subscribers list Export
Last modified: April 5, 2026

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# Subscribers list Export

 *  Resolved [ahmedkasem](https://wordpress.org/support/users/ahmedkasem/)
 * (@ahmedkasem)
 * [2 months ago](https://wordpress.org/support/topic/subscribers-list-export/)
 * Hello,
 * I am trying to export the subscribers list, but the CSV file is not showing the
   subscribers, it is just a mess
 * I even tried to upload it to my mail marketing site, it does not work
   i think
   the plugin has a problem
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsubscribers-list-export%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Jawada](https://wordpress.org/support/users/jawada/)
 * (@jawada)
 * [2 months ago](https://wordpress.org/support/topic/subscribers-list-export/#post-18873056)
 * Hello,
 * This is not an issue and it is intentional, Wordfence is currently flagging the
   feature related to exporting and importing user lists. While we work on a long-
   term solution to ensure seamless export of subscription data, we’ve implemented
   enhanced security measures in our most recent versions. These include:
   – Requiring
   verification codes for both imports and exports– Encrypting downloaded and uploaded
   data
 * To further mitigate the issue, we recommend restricting plugin access to administrators
   only—especially for subscription exports. If this feature is accessible to backend
   users, limiting access can help prevent potential complications.
 * If you need to view the data in Excel format, you may temporarily use an older
   version (prior to 4.2.7), which allows direct downloading of subscribers in Excel.
   However, please note that we cannot guarantee the security or stability of older
   versions, so we strongly recommend updating to the latest version as soon as 
   you have downloaded your file.
 * Thank you for your patience and understanding as we work toward a more robust,
   long-term resolution.
 * Best regards,
 *  Thread Starter [ahmedkasem](https://wordpress.org/support/users/ahmedkasem/)
 * (@ahmedkasem)
 * [2 months ago](https://wordpress.org/support/topic/subscribers-list-export/#post-18873139)
 * Thank you for your reply
   you are the expert hereI am using version 4.4.3How I
   can get older versions as you mentioned,and how to install it while keeping all
   my popups working and loosing them
    -  This reply was modified 2 months ago by [ahmedkasem](https://wordpress.org/support/users/ahmedkasem/).
 *  Plugin Support [Jawada](https://wordpress.org/support/users/jawada/)
 * (@jawada)
 * [2 months ago](https://wordpress.org/support/topic/subscribers-list-export/#post-18874992)
 * Hi [@ahmedkasem](https://wordpress.org/support/users/ahmedkasem/)
 * Please follow these steps to download it:
 * 1. Visit the link: [https://wordpress.org/plugins/popup-builder/advanced/](https://wordpress.org/plugins/popup-builder/advanced/)
 * 2. Scroll down to “Advanced Option.”
 * 3. Under “Please select a specific version to download,” click on the dropdown
   menu and choose the version.
 * 4. Upload this version to your WordPress site and replace the existing plugin.
 * If you have any further inquiries,or need assistance, feel free to reach out 
   to us via our support portal. We’re here to help!
 * [https://help.popup-builder.com/en/](https://help.popup-builder.com/en/)
 * Sincerely,

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [csv file](https://wordpress.org/support/topic-tag/csv-file/)
 * [export](https://wordpress.org/support/topic-tag/export/)
 * [subscribers](https://wordpress.org/support/topic-tag/subscribers/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jawada](https://wordpress.org/support/users/jawada/)
 * Last activity: [2 months ago](https://wordpress.org/support/topic/subscribers-list-export/#post-18874992)
 * Status: resolved