Title: Subscribing Errors – no support Last modified: May 24, 2021 --- # Subscribing Errors – no support * [erick2016](https://wordpress.org/support/users/erick2016/) * (@erick2016) * [5 years ago](https://wordpress.org/support/topic/subscribing-errors-no-support/) * It seems to be a great product but some users cannot subscribe. No information regarding this problem in blogs. No response from the support team. I will have to dismount the pluggin and use another. A lot of time lost, a lot of extra work and problems with a client. I will not use anymore this pluggin. Viewing 1 replies (of 1 total) * Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/) * (@bruberries) * [5 years ago](https://wordpress.org/support/topic/subscribing-errors-no-support/#post-14481546) * Hi [@erick2016](https://wordpress.org/support/users/erick2016/), * I’m sorry to hear that. Could you please let me know what is your website’s domain, so I can check if we received your email? * I’d be more than happy to assist you with that, as we have some known error messages when subscribing and a fix or a workaround for each one of them. * Let us know! Viewing 1 replies (of 1 total) The topic ‘Subscribing Errors – no support’ is closed to new replies. * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564) * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/) * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq) * [Support Threads](https://wordpress.org/support/plugin/mailpoet/) * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/) * 1 reply * 2 participants * Last reply from: [Bruna a11n](https://wordpress.org/support/users/bruberries/) * Last activity: [5 years ago](https://wordpress.org/support/topic/subscribing-errors-no-support/#post-14481546)