Title: subscription changes not saving
Last modified: August 13, 2017

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# subscription changes not saving

 *  Resolved [pemitchell](https://wordpress.org/support/users/pemitchell/)
 * (@pemitchell)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/subscription-changes-not-saving/)
 * Hi, I’m new to Membership 2 (started using it in April) but I’ve noticed in the
   last 2 months that changes to membership details such as pricing, order, type,
   and other features don’t always save correctly. Particularly frustrating since
   there doesn’t seem to be a “save changes” button anywhere except under the “Membership
   Type” tab.
 * Sometimes the changes don’t save at all, sometimes one of several changes will
   take effect but the others won’t.
 * Sometimes the very first change I make in a day takes effect and no subsequent
   changes do, sometimes I’m not even that lucky.
 * Currently I’m stuck with a subscription set to “free” because I can’t change 
   the price.
 * I’ve tried clearing cache, I’ve tried deactivating all other plugins to see if
   there is some conflict. I’ve tried deleting and reinstalling the Membership 2
   plugin. Nothing seems to help.
 * I’ve even tried creating completely new subscriptions with the settings I need,
   but this happens even with brand new subscriptions.
    -  This topic was modified 8 years, 9 months ago by [pemitchell](https://wordpress.org/support/users/pemitchell/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsubscription-changes-not-saving%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/subscription-changes-not-saving/#post-9411262)
 * Hi [@pemitchell](https://wordpress.org/support/users/pemitchell/),
 * Sorry to hear you’re having issues with saving changes.
 * Can you tell me if you see any errors in console when you toggle the buttons?
   
   You can bring up console in Chrome by pressing Ctrl + Shift + J (Windows / Linux)
   or Cmd + Opt + J (Mac). After that toggle the buttons and see if any errors popup
   up and if they do please let us know which ones.
 * Cheers,
    Predrag
 *  Thread Starter [pemitchell](https://wordpress.org/support/users/pemitchell/)
 * (@pemitchell)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/subscription-changes-not-saving/#post-9464832)
 * I haven’t had a chance to check the console just yet, but I did want to follow
   up with you in the meantime.
 * Between when I first posted this support issue and when I received your reply,
   I *was* able to get my changes saved by using both Firefox (which I normally 
   use) and Chrome browsers. Basically, I was able to save the changes by switching
   between both browsers, though it wasn’t foolproof and did take several attempts
   to get the changes to take.
 * Of course, that has relieved some of the urgency. I will follow up and let you
   know whether I encounter console errors once I have the opportunity to check (
   though I will create a test membership to this with so that I don’t mess anything
   up).
 *  Plugin Support [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/subscription-changes-not-saving/#post-9472715)
 * Hi [@pemitchell](https://wordpress.org/support/users/pemitchell/),
 * Checking console will not mess up anything on your site, it will just show if
   there are any errors while saving the changes.
 * So, before saving any change simply open the console and perform the save, if
   it fails it should show some errors in console that could tell us what’s going
   on.
 * Cheers,
    Predrag
 *  Plugin Author [jdailey](https://wordpress.org/support/users/jdailey/)
 * (@jdailey)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/subscription-changes-not-saving/#post-9542954)
 * Thank you for using Membership 2. I am going to close this ticket for now. If
   you find any errors we will reopen the thread. Enjoy!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘subscription changes not saving’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/membership_b8cdaa.svg)
 * [Membership 2](https://wordpress.org/plugins/membership/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/membership/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/membership/)
 * [Active Topics](https://wordpress.org/support/plugin/membership/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/membership/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/membership/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [jdailey](https://wordpress.org/support/users/jdailey/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/subscription-changes-not-saving/#post-9542954)
 * Status: resolved