Title: Subscription Forms not working
Last modified: August 20, 2016

---

# Subscription Forms not working

 *  [MasonJD](https://wordpress.org/support/users/masonjd/)
 * (@masonjd)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/subscription-forms-not-working/)
 * Hello,
 * I’ve created a subscription form 5 times now. I input the information, click “
   create form and get code,” then click the image to input the form as a widget.
   Once I get to the widget page, I’m told “Please create a subscription form before
   trying to add it to the sidebar.” What am I doing wrong?!
 * [http://wordpress.org/extend/plugins/wp-responder-email-autoresponder-and-newsletter-plugin/](http://wordpress.org/extend/plugins/wp-responder-email-autoresponder-and-newsletter-plugin/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [rajasekharan](https://wordpress.org/support/users/rajasekharan/)
 * (@rajasekharan)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/subscription-forms-not-working/#post-3542647)
 * Are you able to see the subscription form listed in the list of subscription 
   forms?
 *  [arobles](https://wordpress.org/support/users/arobles/)
 * (@arobles)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/subscription-forms-not-working/#post-3542648)
 * Hi, I have this same issue right now and enter here to search for a possible 
   solutions. …was about to add a new ticket but I guess I should use this same 
   one. I have noticed that when pasting the form’s html code to my squeeze page,
   WP’s html editor distorses the design of the form (it separates all the elements
   and the form from the page’s content). When saving and testing the form like ‘
   as is’ the form work ok but the squeeze page design is all ‘crippled’. When at
   the visual HTML editor I remove, or try to because it just doesn’t let to remove
   all the space that separates all the form fields and the space form it self from
   page’s content… is when the form stops working and replies with this error. If
   you look at the html code it just looks ok. I even tried to add it inside tables,
   outside, etc.
 * Viewing the form from the button @ the form’s configuration, the form design 
   present just greate (very compact and in place) and works just fine. Yesterday
   @ github I askd if there’s a shortcode to add the form to a squeeze page mainly
   because of the design issue… but all day today I’ve been struggling with the 
   issue that besides the design and/or display the form stop’s working also if 
   trying it to edited in the visual html editor.
 *  [arobles](https://wordpress.org/support/users/arobles/)
 * (@arobles)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/subscription-forms-not-working/#post-3542649)
 * Hi,
 * Just to let you know a ‘way around’ I just made. It might work as well here.
 * I coppied the form’s html code into an html file inside a folder different than
   the WP installation (inside the same domain) and added an iFrame in my squeeze
   page ‘bringing up’ the html file.
 * Everything seems to work just fine, well it just does not applies the WP Format
   to text but the form is compact and in place, so I guess I can live with that.
   Also I needed to add a second html file as a thankyou page to insert it in the
   iFrame after the info is sent… with a link to the page they should go after. 
   The link should open in other window though.
 * Well, hope this help!
 * BR,
    Alejandro

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Subscription Forms not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-responder-email-autoresponder-
   and-newsletter-plugin.svg)
 * [Javelin Email Marketing](https://wordpress.org/plugins/wp-responder-email-autoresponder-and-newsletter-plugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-responder-email-autoresponder-and-newsletter-plugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-responder-email-autoresponder-and-newsletter-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-responder-email-autoresponder-and-newsletter-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-responder-email-autoresponder-and-newsletter-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-responder-email-autoresponder-and-newsletter-plugin/reviews/)

## Tags

 * [subscription form](https://wordpress.org/support/topic-tag/subscription-form/)
 * [widget](https://wordpress.org/support/topic-tag/widget/)

 * 3 replies
 * 3 participants
 * Last reply from: [arobles](https://wordpress.org/support/users/arobles/)
 * Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/subscription-forms-not-working/#post-3542649)
 * Status: not resolved