Title: Subscription import problem
Last modified: April 25, 2023

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# Subscription import problem

 *  [plainjoestudios](https://wordpress.org/support/users/plainjoestudios/)
 * (@plainjoestudios)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/subscription-import-problem/)
 * Hi, I’m trying to import a subscription for an existing user with the following
   CSV data:
 * customer_id,customer_email,customer_username,customer_password,billing_first_name,
   billing_last_name,billing_address_1,billing_address_2,billing_city,billing_state,
   billing_postcode,billing_country,billing_email,billing_phone,billing_company,
   shipping_first_name,shipping_last_name,shipping_address_1,shipping_address_2,
   shipping_city,shipping_state,shipping_postcode,shipping_country,subscription_status,
   start_date,trial_end_date,next_payment_date,end_date,billing_period,billing_interval,
   order_items,coupon_items,fee_items,tax_items,cart_discount,cart_discount_tax,
   order_shipping,order_shipping_tax,order_total,order_tax,order_currency,shipping_method,
   download_permissions,order_notes,payment_method,payment_method_title,payment_method_post_meta,
   payment_method_user_meta,customer_note,custom_user_meta,custom_post_meta,custom_user_post_meta
   
   7911,xxx.xxxx@gmail.com,,,FirstName,LastName,”1234 Main ST”,,”City”,MA,06107,
   US,,9095551212,xxx.xxxx@gmail.com,,,”1234 main ST”,,”City”,MA,06107,US,wc-active,
   2021-08-25,,”2023-04-25 12:00:00″,,month,1,”product_id:6140|name:Single User 
   Subscription|quantity:1|subtotal_tax:0.00|subtotal:3.0|tax:0.00|total:3.0″,,,,
   0,0,0,0,3.0,0,USD,NA,,,stripe_cc,”Stripe Credit Cards”,_payment_method_token:
   pm_XXXXXXXXXXXX|_wc_stripe_customer:cus_XXXXXXXXXX,,,,,
 * The subscription is created and the payment token was pulled in, but the Stripe
   Customer ID was not pulled in. I used a template CSV from a subscription export
   and got the value for the payment_method_post_meta field from that template.
 * Please advise. Thanks.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/subscription-import-problem/#post-16687492)
 * Stripe Customer ID is saved inside a serialize object?

Viewing 1 replies (of 1 total)

The topic ‘Subscription import problem’ is closed to new replies.

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   rev=1174343)
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## Tags

 * [Import](https://wordpress.org/support/topic-tag/import/)
 * [subscriptions](https://wordpress.org/support/topic-tag/subscriptions/)

 * 1 reply
 * 2 participants
 * Last reply from: [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/subscription-import-problem/#post-16687492)
 * Status: not resolved