Title: Subscription mails cannot be sent
Last modified: August 26, 2021

---

# Subscription mails cannot be sent

 *  Resolved [thorque](https://wordpress.org/support/users/thorque/)
 * (@thorque)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/subscription-mails-cannot-be-sent/)
 * Hi,
 * I switched to MailPoet mailing service and get this error:
    `mss.INFO: requests-
   curl.after_request {"headers":"HTTP/1.1 403 Forbidden\r\nDate: Thu, 26 Aug 2021
   08:36:59 GMT\r\nContent-Type:…`
 * What is the reason? And why isn’t there more information about this issue. We
   have a due date end of month so this is an urgent issue.
 * Can you help me
    Thanks Thorsten

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Gui A. a11n](https://wordpress.org/support/users/guicmazeredo/)
 * (@guicmazeredo)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/subscription-mails-cannot-be-sent/#post-14809581)
 * Hi there [@thorque](https://wordpress.org/support/users/thorque/),
 * Thanks for reaching out!
 * It can happen for several reasons: [https://kb.mailpoet.com/article/271-error-messages-when-subscribing](https://kb.mailpoet.com/article/271-error-messages-when-subscribing)
 * What’s your site URL? I’d like to check your account.
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/subscription-mails-cannot-be-sent/#post-14870019)
 * Hi there [@thorque](https://wordpress.org/support/users/thorque/),
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.
 *  [pferdesportfuchs](https://wordpress.org/support/users/pferdesportfuchs/)
 * (@pferdesportfuchs)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/subscription-mails-cannot-be-sent/#post-15038008)
 * Hey there,
 * I have the same issue! What was the soloution?
 * Log: mss.INFO: requests-curl.after_request {“headers”:”HTTP/1.1 403 Forbidden
 * my page is forced to use / redirect https. Mails from list wordpress-user works,
   the other lists not.
 * Regards
    Thomas
 *  Thread Starter [thorque](https://wordpress.org/support/users/thorque/)
 * (@thorque)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/subscription-mails-cannot-be-sent/#post-15038118)
 * Oh that was quite simple. The Mailpoet guys needs to review the page you entered
   during registration. If you have the page blocked for external visitors then 
   you don‘t get an approval. And I’ve ignored the notification mail from them. 
   After they reviewed my page and getting the approval all worked fine.
 *  [pferdesportfuchs](https://wordpress.org/support/users/pferdesportfuchs/)
 * (@pferdesportfuchs)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/subscription-mails-cannot-be-sent/#post-15038209)
 * Thank you! Thats my Problem, too. I found my answer mail in the outbox – oh outlook….
 * regards
    Thomas
 *  [veronicagavril](https://wordpress.org/support/users/veronicagavril/)
 * (@veronicagavril)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/subscription-mails-cannot-be-sent/#post-15255744)
 * Hi there,
 * I have also an error 403. My Mail Poet is not sending the emails/post emails.
 * Like this:
 *     ```
       We're sorry, you are not allowed to proceed
       Your request looks suspiciously similar to automated requests from spam posting software or it has been denied by a security policy configured by the website administrator.
   
       If you believe you should be able to perform this request, please let us know.
   
       RID: DTZNJKCRGRW3XZWSHPOC4LNQ
       ```
   
 * Task scheduled: unsuccesfull.
 * Please help.
 * My site is:
    [https://veronicagavril.com/](https://veronicagavril.com/)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Subscription mails cannot be sent’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/)

 * 6 replies
 * 5 participants
 * Last reply from: [veronicagavril](https://wordpress.org/support/users/veronicagavril/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/subscription-mails-cannot-be-sent/#post-15255744)
 * Status: resolved