Title: Subscription required message
Last modified: August 29, 2017

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# Subscription required message

 *  [therealgilles](https://wordpress.org/support/users/chamois_blanc/)
 * (@chamois_blanc)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/subscription-required-message/)
 * Still getting this with 2.2.16:
 * You must have a valid subscription in order to get upgrades or support for this
   plugin. Purchase a subscription or enter an existing site key.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Anonymous User 14808221
 * (@anonymized-14808221)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/subscription-required-message/#post-9452955)
 * I do not see that message on an unregistered Types Test-Website.
 * Please try the steps here to see if these solve the issue:
    [https://wordpress.org/support/topic/updating-problems-2/#post-9430316](https://wordpress.org/support/topic/updating-problems-2/#post-9430316)
   [https://wordpress.org/support/topic/updating-problems-2/#post-9393978](https://wordpress.org/support/topic/updating-problems-2/#post-9393978)
 * If these do not solve the issue, please let me know as soon as possible.
 * To use Types, you do not need to register it.
 * If you want to get Support from our [own forum](https://wp-types.com/forums/forum/general-and-pre-sales-questions/),
   then you need to [register](https://wp-types.com/support/register/) for the forum,
   but that is free.
 * Now, perhaps you mean another message, that was introduced with the last update
   of Types, but that should/would happen only if you have a Toolset Subscription(
   paid plugin) – and it is not related to the Update notice.
 * Please let me know as soon as possible if the steps solve your issue, and if 
   not, it would be recommendable you would post it in the Forum mentioned above,
   as there, i can also ask for Access or Site’s Snapshots.
 *  Thread Starter [therealgilles](https://wordpress.org/support/users/chamois_blanc/)
 * (@chamois_blanc)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/subscription-required-message/#post-9455407)
 * The message appears on the installed plugins page.
 *  Anonymous User 14808221
 * (@anonymized-14808221)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/subscription-required-message/#post-9456319)
 * I still do not see it.
 * I would like to solve this for good.
 * Can you follow my idea from [here](https://wordpress.org/support/topic/subscription-required-message/#post-9452955)
   to provide us more information?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Subscription required message’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: Anonymous User 14808221
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/subscription-required-message/#post-9456319)
 * Status: not resolved