Title: Subscription Widget -> garbled code mails
Last modified: August 30, 2016

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# Subscription Widget -> garbled code mails

 *  Resolved [Geert1969](https://wordpress.org/support/users/geert1969/)
 * (@geert1969)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/subscription-widget-garbled-code-mails/)
 * Jetpacks Blog Subscription Widget works fine, but the mails it sends to subscribers
   are just a lot of code. The link in the mail DOES work, so that’s nice, but it’s
   not very enticing to click on, with all the messy code in the mail. Jetpack’s
   Facebook-publisher DOES publish a pretty post on Facebook. So why can’t the subscription
   widget do the same in mail?
    I can’t find others having trouble with this, so
   possibly it’s something to do with my setup. I use X-Theme with a child theme(
   some unrelated -afaik- cosmetic things); all up to date obviously. I edit my 
   posts with X-Theme’s Cornerstone. Could that have something to with it?
 * I hope someone can help me out! 🙂
 * -For completion’s sake (as there’s nothing ‘wrong’ to see omn my site itself:
   [http://www.deconstructionart.com](http://www.deconstructionart.com)
    -Don’t 
   know if this helps, but below is a good impression of the e-mail content (except
   that is has a standard avatar and WP-banner above it)
 *  Hide Your Shavers; It’s NoShavember!
    by Geert Spekken `[x_section style="margin:
   0px 0px 0px 0px; padding: 45px 0px 45px 0px; "][x_row inner_container="true" 
   marginless_columns="false" bg_color="" style="margin: 0px auto 0px auto; padding:
   0px 0px 0px 0px; "][x_column bg_color="" type="1/1" style="padding: 0px 0px 0px
   0px; "][x_image type="none" src="http://www.deconstructionart.com/wp-content/
   uploads/2015/10/Philips-SC-7910-Philishave.jpg" alt="" link="true" href="" title
   ="" target="" info="none" info_place="top" info_trigger="hover" info_content=""
   class="lbx"][/x_column][/x_row][/x_section][x_section style="margin: 0px 0px 
   0px 0px; padding: 45px 0px 45px […]`
 * Read more of this post
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 7 months ago](https://wordpress.org/support/topic/subscription-widget-garbled-code-mails/#post-6699145)
 * That’s indeed a known issue: the shortcodes created by your theme are not supported
   in Jetpack Subscription emails. You can read more about it here:
    [https://github.com/Automattic/jetpack/issues/869](https://github.com/Automattic/jetpack/issues/869)
 * However, adding [the More tag](https://en.support.wordpress.com/more-tag/) **
   before** the shortcodes should help. Could you give it a try, and let me know
   how it goes?
 *  Thread Starter [Geert1969](https://wordpress.org/support/users/geert1969/)
 * (@geert1969)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/subscription-widget-garbled-code-mails/#post-6699146)
 * Hi Jeremy, thanks for your reply!
    Unfortunately I have been a very impatient
   boy (I had been looking for solutions for some time prior to posting thw issue
   here) and decided to do away with Jetpack’s subscription altogether (still using
   other Jetpack elements to full satisfaction, mind yoy). I now use a subscription
   form included in X and have set up a MailChimp account to manually mail all my
   subscribers when I post a blog -I post once a week at the most and have set up
   a mail template, so that isn’t much of a hassle.
 * Once again, thanks for your reply; hopefully others with the same problem come
   across your suggestion and try it out!

Viewing 2 replies - 1 through 2 (of 2 total)

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## Tags

 * [code](https://wordpress.org/support/topic-tag/code/)
 * [mail](https://wordpress.org/support/topic-tag/mail/)
 * [subscription](https://wordpress.org/support/topic-tag/subscription/)
 * [widget](https://wordpress.org/support/topic-tag/widget/)

 * 2 replies
 * 2 participants
 * Last reply from: [Geert1969](https://wordpress.org/support/users/geert1969/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/subscription-widget-garbled-code-mails/#post-6699146)
 * Status: resolved