Title: subscription_payment_method_change Last modified: December 5, 2024 --- # subscription_payment_method_change * Resolved [seastai](https://wordpress.org/support/users/seastai/) * (@seastai) * [1 year, 6 months ago](https://wordpress.org/support/topic/subscription_payment_method_change-2/) * I have installed a plugin for customers to subscribe with MoibilePay – Vipps/ MobilePay Recurring Payments – MobilePay. You indicate in your module that subscribers can change the payment method to MobilePay. * But it doesn’t work – ‘subscription_payment_method_change_customer’ Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [Marcus](https://wordpress.org/support/users/marcuz2k2k/) * (@marcuz2k2k) * [1 year, 6 months ago](https://wordpress.org/support/topic/subscription_payment_method_change-2/#post-18180893) * Hi, * This is supposed to work. Can you give me a bit more details about how to reproduce this issue? Are the customers trying to change payment method from the “My account”- > “Subscriptions” area? * Kind regards, Marcus * Thread Starter [seastai](https://wordpress.org/support/users/seastai/) * (@seastai) * [1 year, 6 months ago](https://wordpress.org/support/topic/subscription_payment_method_change-2/#post-18180904) * Thanks for a very quick reply. * When an existing subscriber whants to change payment method form e.g. credit card to MobilePay it does not work. * I have also tried to do it – same result. * We have now In your code removed ‘subscription_payment_method_change’ – just so clients can’t see the option. * Hope it makes sense. * Plugin Author [Marcus](https://wordpress.org/support/users/marcuz2k2k/) * (@marcuz2k2k) * [1 year, 6 months ago](https://wordpress.org/support/topic/subscription_payment_method_change-2/#post-18181553) * Hi, * I just attempted to swap payment method on a subscription made with another payment gateway, to Vipps MobilePay, and it worked as expected. * What happens when you try to switch payment method to MobilePay? Are you experiencing an error? * If there is an error you may want to enable the “Log debug messages” setting in the plugin settings. You can then view the logs of the plugin from WooCommerce- > Status -> Logs. The error will be in the plugin logs, or in the “fatal-errors” log from WordPress. If you see any error that points to this plugin it will be very helpful if you could send it to me 🙂 * Kind regards, Marcus * Thread Starter [seastai](https://wordpress.org/support/users/seastai/) * (@seastai) * [1 year, 6 months ago](https://wordpress.org/support/topic/subscription_payment_method_change-2/#post-18182615) * I found this: * **2024-12-03T23:12:42+00:00****Kritisk** Uncaught WC_Vipps_Recurring_Exception in /var/www/www.stai.dk/www/wp-content/plugins/vipps-recurring-payments-gateway- for-woocommerce/includes/wc-vipps-recurring-api.php:651 Yderligere kontekst{ “ error”: { “type”: 1, “file”: “/var/www/www.stai.dk/www/wp-content/plugins/vipps- recurring-payments-gateway-for-woocommerce/includes/wc-vipps-recurring-api.php”,“ line”: 651 }, “remote-logging”: true, “backtrace”: [ “”, “#0 /var/www/www.stai. dk/www/wp-content/plugins/vipps-recurring-payments-gateway-for-woocommerce/includes/ wc-vipps-recurring-api.php(506): WC_Vipps_Recurring_Api->handle_http_response()”,“# 1 /var/www/www.stai.dk/www/wp-content/plugins/vipps-recurring-payments-gateway- for-woocommerce/includes/wc-vipps-recurring-api.php(98): WC_Vipps_Recurring_Api- >http_call()”, “#2 /var/www/www.stai.dk/www/wp-content/plugins/vipps-recurring- payments-gateway-for-woocommerce/includes/wc-gateway-vipps-recurring.php(449): WC_Vipps_Recurring_Api->get_agreement()”, “#3 /var/www/www.stai.dk/www/wp-content/ plugins/vipps-recurring-payments-gateway-for-woocommerce/includes/wc-gateway- vipps-recurring.php(502): WC_Gateway_Vipps_Recurring->get_agreement_from_order()”,“# 4 /var/www/www.stai.dk/www/wp-content/plugins/vipps-recurring-payments-gateway- for-woocommerce/includes/wc-vipps-recurring.php(734): WC_Gateway_Vipps_Recurring- >check_charge_status()”, “#5 /var/www/www.stai.dk/www/wp-includes/class-wp-hook. php(324): WC_Vipps_Recurring->check_order_statuses()”, “#6 /var/www/www.stai. dk/www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()”, “#7 /var/ www/www.stai.dk/www/wp-includes/plugin.php(565): WP_Hook->do_action()”, “#8 / var/www/www.stai.dk/www/wp-cron.php(191): do_action_ref_array()”, “#9 {main}”,“ thrown” ] } * ![](https://i0.wp.com/pixel.wp.com/t.gif?ssl=1) * Plugin Author [Marcus](https://wordpress.org/support/users/marcuz2k2k/) * (@marcuz2k2k) * [1 year, 6 months ago](https://wordpress.org/support/topic/subscription_payment_method_change-2/#post-18182654) * Hi, * This seems to be unrelated. Do you have any logs in the log called “woocommerce- gateway-vipps-mobilepay-recurring”? Try to trigger the issue first, the log will be at the bottom of the latest log file from today’s date. * Thread Starter [seastai](https://wordpress.org/support/users/seastai/) * (@seastai) * [1 year, 6 months ago](https://wordpress.org/support/topic/subscription_payment_method_change-2/#post-18182705) * I have tried again – it still don’t work. * Here is the log: * **2024-12-06T11:46:50+00:00** **Debug** [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L554) ==== Vipps/MobilePay Recurring Version: 2.0.8 ==== [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L555)[ 5121] process_payment (gateway change: Yes) [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L556) Request to change gateway to Vipps [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L557) Created agreement with agreement ID: agr_s6bquhM [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L558) Debug body: {“productName”:”STAI NO.1 – 450 g”,”pricing”:{“type”:”LEGACY”,”currency”:” DKK”,”amount”:47120},”interval”:{“unit”:”MONTH”,”count”:1},”externalId”:”5121″,” campaign”:{“type”:”PRICE_CAMPAIGN”,”price”:0,”end”:”2025-01-06T11:46:48Z”},”phoneNumber”:” 25351754″,”merchantAgreementUrl”:”https:\/\/stai.dk\/min-konto\/”,”merchantRedirectUrl”:” https:\/\/stai.dk\/min-konto\/”} [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L559) Debug response: {“vippsConfirmationUrl”:”redacted”,”agreementId”:”agr_s6bquhM”,” uuid”:”aa841aa1-d620-4f37-8a6a-742e6f325416″,”chargeId”:null} [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L560) [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L561)** 2024-12-06T11:46:51+00:00** **Debug** [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L562) ==== Vipps/MobilePay Recurring Version: 2.0.8 ==== [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L563) HTTP Response Error (403): (webhooks/v1/webhooks) with request body: . The response was: [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L564) [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L565)** 2024-12-06T11:46:51+00:00** **Debug** [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L566) ==== Vipps/MobilePay Recurring Version: 2.0.8 ==== [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L567) Failed to initialize webhooks. Error: [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L568) [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L569)** 2024-12-06T11:47:07+00:00** **Debug** [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L570) ==== Vipps/MobilePay Recurring Version: 2.0.8 ==== [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L571) HTTP Response Error (403): (webhooks/v1/webhooks) with request body: . The response was: [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L572) [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L573)** 2024-12-06T11:47:07+00:00** **Debug** [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L574) ==== Vipps/MobilePay Recurring Version: 2.0.8 ==== [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L575) Failed to initialize webhooks. Error: [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L576) [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L577)** 2024-12-06T11:47:12+00:00** **Debug** [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L578) ==== Vipps/MobilePay Recurring Version: 2.0.8 ==== [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L579) HTTP Response Error (403): (webhooks/v1/webhooks) with request body: . The response was: [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L580) [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L581)** 2024-12-06T11:47:12+00:00** **Debug** [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L582) ==== Vipps/MobilePay Recurring Version: 2.0.8 ==== [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L583) Failed to initialize webhooks. Error: [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L584) [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L585)** 2024-12-06T11:47:23+00:00** **Debug** [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L586) ==== Vipps/MobilePay Recurring Version: 2.0.8 ==== [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L587) HTTP Response Error (403): (webhooks/v1/webhooks) with request body: . The response was: [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L588) [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L589)** 2024-12-06T11:47:23+00:00** **Debug** [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L590) ==== Vipps/MobilePay Recurring Version: 2.0.8 ==== [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L591) Failed to initialize webhooks. Error: [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L592) [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L593)** 2024-12-06T11:47:30+00:00** **Debug** [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L594) ==== Vipps/MobilePay Recurring Version: 2.0.8 ==== [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L595) HTTP Response Error (403): (webhooks/v1/webhooks) with request body: . The response was: [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L596) [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L597)** 2024-12-06T11:47:30+00:00** **Debug** [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L598) ==== Vipps/MobilePay Recurring Version: 2.0.8 ==== [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L599) Failed to initialize webhooks. Error: [](https://stai.dk/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=woocommerce-gateway-vipps-mobilepay-recurring-2024-12-06#L600) * Plugin Author [Marcus](https://wordpress.org/support/users/marcuz2k2k/) * (@marcuz2k2k) * [1 year, 6 months ago](https://wordpress.org/support/topic/subscription_payment_method_change-2/#post-18182868) * How strange… in the log you just sent me you actually received a successful response from MobilePay. Both the request and the response look * Can you take a screenshot of the error you are experiencing when trying to swap payment method from the customer account area (in the user interface, not the log)? * Also, unrelated, but the other error you are seeing there that says “Failed to initialize webhooks” could be because the Merchant Serial Number plugin setting is set to an invalid value. - This reply was modified 1 year, 6 months ago by [Marcus](https://wordpress.org/support/users/marcuz2k2k/). Reason: Specifying what I want a screenshot of * Thread Starter [seastai](https://wordpress.org/support/users/seastai/) * (@seastai) * [1 year, 6 months ago](https://wordpress.org/support/topic/subscription_payment_method_change-2/#post-18182876) * Can I sent pictures or pdf to? * Is this in the plugin:  Merchant Serial Number plugin setting is set to an invalid value * Plugin Author [Marcus](https://wordpress.org/support/users/marcuz2k2k/) * (@marcuz2k2k) * [1 year, 6 months ago](https://wordpress.org/support/topic/subscription_payment_method_change-2/#post-18182922) * You can send a pdf too if you want. You can email them to me at [marcus.dahl@everyday.no](https://wordpress.org/support/topic/subscription_payment_method_change-2/marcus.dahl@everyday.no?output_format=md) * Yes, Merchant Serial Number is a setting in the plugin 🙂 * Thread Starter [seastai](https://wordpress.org/support/users/seastai/) * (@seastai) * [1 year, 6 months ago](https://wordpress.org/support/topic/subscription_payment_method_change-2/#post-18182929) * Ok – it is in the plugin. MSN: 37251666. * I will send you and email. * Plugin Author [Marcus](https://wordpress.org/support/users/marcuz2k2k/) * (@marcuz2k2k) * [1 year, 6 months ago](https://wordpress.org/support/topic/subscription_payment_method_change-2/#post-18187630) * Updating to 2.1.1 fixes this issue 🙂 Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘subscription_payment_method_change’ is closed to new replies. * ![](https://ps.w.org/vipps-recurring-payments-gateway-for-woocommerce/assets/ icon-256x256.png?rev=3026662) * [Vipps/MobilePay recurring payments for WooCommerce](https://wordpress.org/plugins/vipps-recurring-payments-gateway-for-woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/vipps-recurring-payments-gateway-for-woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/vipps-recurring-payments-gateway-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/vipps-recurring-payments-gateway-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/vipps-recurring-payments-gateway-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/vipps-recurring-payments-gateway-for-woocommerce/reviews/) * 12 replies * 2 participants * Last reply from: [Marcus](https://wordpress.org/support/users/marcuz2k2k/) * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/subscription_payment_method_change-2/#post-18187630) * Status: resolved